Guide to tipping says you need to tip even if the service is bad

[rhuarc29]

have to disagree.
Obviously not going to get into numbers. Once upon a time I worked for a firm in the financial district. Virtually everyone from the swinging dicks to the mail room. Were base + bonus (paid quarterly). The pool was a percentage of profits. Good years my bonus was 80-100% of base. Bad years maybe 10-20%. Our turn over was extremely low. When the company closed about 90% of staff had been there 15 years and more (I was 18) …There is a real cost to turnover when you have to train people. Over and over until they get up to speed…….

Also, when the financial crises of 2008 hit.While a lot of friends and colleagues at other financial firms were getting pink slips. We didn’t let a single person go. Profits were slim for a few years, but those higher up the food chain (traders., execs) willing reduced bonus amounts. So we could keep profits but not have to let anyone go.

there isn’t a better pay formula for productivity then base+bonus. Gives companies and management flexibility to navigate tough times, and reward employees during good. Aka productivity. “Greed” or simply the desire for some $$ is the strongest motivator known to man kind..that’s a proven fact. Else why do you work???

guess in the end it depends on who you work for. And your management team

That wasn't really what I was saying. I agree that hard work should be rewarded. I simply disagree with the premise that everyone will do the bare minimum otherwise.
Merit-based pay is a great thing. My problem with tipping as we know it is that it's not purely merit based. If a tip is expected as a matter of course regardless of service, it's no longer an accurate reflection on said service.

 

[Not getting younger]

I sort of understood that. My counter is that when you incentivize people…you will get more people, willing to work hard.when you don’t they fuck the dog.

for the record.
18 years. Not one penny in overtime. No matter how many days I was there at 6 or 7am. Staying until 6pm minimum. Weekends, cancelling days off because during the wee hours when NY/Tor were closed but London open shit was happening. Most of us, were like that. But did we have incentives? You bet we did.

The problem is, most companies don’t. Most companies treat their employees like dogs. So that’s what they get.

and from the company/management side. The base/bonus model gives them so much flexibility….instead of being locked into a fixed amount of overhead no matter how the company performs.