I agree that the government in Venezuela was supported in its poor choices by many people. That's the danger of populism, and really, populism is how democracies fail.
You get a leader who riles people up by telling them their hard life is the fault of greedy elites and outsiders and promises to fix things by cracking down on them. Gets into power and actually does some of these crazy things. When it blows up then still manages to stay in power by continuing to blame the elites and outsiders.
For Chavez his "Make Venezuela great again" campaign was all about blaming Americans, shadowy capitalist elites, and oil companies. He convinced everybody that Venezuela's problems were being caused by conspiracies by foreigners to get rich off Venezuelans. When his own changes harmed the economy be blamed capitalists, Americans, and a CIA conspiracy instead of his own dumb economic policies.