Fellow Pooners: Rogers Wireless Customers READ THIS PLEASE

chintsy

Member
Jan 17, 2004
99
0
6
I work in a store downtown that sells wireless phones and plans.

A Rogers rep came by and told me about Name Display. This is a product that Rogers already launched but there is an interesting twist happening that I thought you guys might wanna know about.

Name Display is a product that, if you subscribe to it, you will have the ability to see the name of the person calling you. Currently if you have Call Display (Caller ID), then the phone number will show up. If you receive a call from someone in your contact list, their name (as you entered it in your contact list) will show up too. What Name Display does is gives you the name of the person/company calling you if you do not have them listed in your contact list.

Over in the landline world, when you subscribe to Caller ID, you automatically get this. Name Display is already baked into the Call Display, so you see both the name and the number. This is the world that the wireless industry is slowly moving towards.

In the next few months, Rogers will be turning on Name Display on all accounts. Name Display will be automatically included whenever a new customer gets Caller ID.

This could mean very sticky situations in the pooning world and I only thought it right that I warn my fellow brethren. Basically, if you call SPs from your cell phone, then an SP with a Rogers phone and Caller ID will be able to see your name as well. Not sure about the norm, but I tend to give an alias to SPs that I visit. My actual name is something that I would rather not have floating around out there.

There IS a solution to this. You don't have to cancel your Rogers phone. All you have to do is call into the Rogers customer service and request that you would like your Display Name changed. Your bill will still be in your actual name, but the user name will appear different.

As long as the user name that you want to use is not something offensive, then the customer service rep will gladly change it for you. I wanted "Muffdaddy" but thought it might be too offensive so I settled with Munk, after the library that I studied at during my university years.

Hope this was helpful to you all. Mods, please feel free to move this to a section that you may deem to be more appropriate. I merely put it in the incall section as I assumed that most folks in the incall section did a bit of calling around.
 

Gentle Ben

Senior Member
Jan 5, 2002
7,219
0
36
I have heard of this comming, but, can't you just request the number be blocked? I have that on my Bell cellphone
 

chintsy

Member
Jan 17, 2004
99
0
6
You could request for your number to be blocked, but as you may know, there are a ton of SPs out there who do not accept calls from blocked numbers.
 

Planet

New member
Dec 1, 2006
129
0
0
I already got "caught" by an SP on this, almost a year ago. SPs that use a landline and have name display are already seeing this. I only found out about this when an SP inadvertently blurted my real name to me.

I immediately called my wireless provider to change my display name.
 

cdn_stud

New member
May 16, 2006
92
0
0
chintsy said:
I work in a store downtown that sells wireless phones and plans.

A Rogers rep came by and told me about Name Display. This is a product that Rogers already launched but there is an interesting twist happening that I thought you guys might wanna know about.

Name Display is a product that, if you subscribe to it, you will have the ability to see the name of the person calling you. Currently if you have Call Display (Caller ID), then the phone number will show up. If you receive a call from someone in your contact list, their name (as you entered it in your contact list) will show up too. What Name Display does is gives you the name of the person/company calling you if you do not have them listed in your contact list.

Over in the landline world, when you subscribe to Caller ID, you automatically get this. Name Display is already baked into the Call Display, so you see both the name and the number. This is the world that the wireless industry is slowly moving towards.

In the next few months, Rogers will be turning on Name Display on all accounts. Name Display will be automatically included whenever a new customer gets Caller ID.

This could mean very sticky situations in the pooning world and I only thought it right that I warn my fellow brethren. Basically, if you call SPs from your cell phone, then an SP with a Rogers phone and Caller ID will be able to see your name as well. Not sure about the norm, but I tend to give an alias to SPs that I visit. My actual name is something that I would rather not have floating around out there.

There IS a solution to this. You don't have to cancel your Rogers phone. All you have to do is call into the Rogers customer service and request that you would like your Display Name changed. Your bill will still be in your actual name, but the user name will appear different.

As long as the user name that you want to use is not something offensive, then the customer service rep will gladly change it for you. I wanted "Muffdaddy" but thought it might be too offensive so I settled with Munk, after the library that I studied at during my university years.

Hope this was helpful to you all. Mods, please feel free to move this to a section that you may deem to be more appropriate. I merely put it in the incall section as I assumed that most folks in the incall section did a bit of calling around.
LOLOL welcome to 2006!

this service was launched in april 2006....
 

chintsy

Member
Jan 17, 2004
99
0
6
I know that the service launched in the May timeframe of 2006. But it was (and currently is) a product that a subscriber had to specifically request to get. From my experience with customers, most people wouldn't pay an additional $3 for it if they knew that they were getting the Caller ID already, most people were happy with just the number.

What is happening within the next month or so is that Name Display will automatically be included in Call Display going forward. This means that if you get Caller ID, you will straight away get Name Display as well.

Maybe you should take the time to read through the post before opening your mouth and sounding like a fool. Just a suggestion.
 

hambone

New member
Nov 18, 2001
1,585
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lurking
Call Rogers and have them change the name to be displayed to "Private Caller". They will do this if you request it and it takes 24 hours to come into effect.
 
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