I think the last time I saw an SP at either place was 2020/2021. They don't typically frequent using either of those. Most gravitate to Spark & BW. But I never had issues at either hotel downtown.
Geuss im jsut unlucky. For me its been nothing but " great your here, now pay me in full before i tell you the room #" or " can you run across the street now and buy a giftcard"