I used copy craigs a few times and I really like its service. Whenever I receive the confirmation text from CC, I always call the hotel and re-confirm my reservation and everytime I call, my name is always in their system. I have no issues with CC and until I find something cheaper, CC will be my "go to" hotel contact.
On that note, cc's website could use a little more work, but once you get the hang of it, its quite simple. This is what you do..
1. Check out his site to see what hotel you want (area/star)
2. Give CC a call and ask for a quote
3. if you like the hotel and price, go to Cdn tire or Esso to purchase the 3V visa ( I personally think this is the hardest part, because they always have problems locating 3v in the machine)
4. Give CC a call back and provide your 3V visa number
5. Once the hotel is confirmed, a text with the hotel's address and confrimation number will be sent to your cell.
6. Thats it. all you have to do is show up!
The person who answers the phone "Lee" provides top notch customer service... I had a slight delay with one of my bookings but Lee kept me in the loop and made sure everything else went smoothly. Greatly appreciated!