Bell vs Rogers for a home business

[rev]

I am moving from my office to my home.I need a business phone, fax and internet (on top of my home internet/phone).
I talked to Bell and they seemed to know what they were doing.
Talked to Roger and they did not seem as knowledgable, but the cost was about 1/2.
Oh yes, I want to bundle in my cell too.

Anyone had any experiences good or bad with either?
I am not a tech guy, any advice?

Thanks for the help.

Rev

 

[SynFolly]

Suggestions

Faxing, instead of tying up a phone line, you can even get yourself a 1-800 number with some of the available fax services:

http://faxing-service-review.toptenreviews.com/

Internet: TekSavvy
Reviews: http://www.dslreports.com/comments/2564
Corp Site: http://www.teksavvy.com/en/index.asp

and if you do 2 DSL connections with them you can double your up down bandwidth. http://www.dslreports.com/forum/r20484600-TomatoMLPPP-released-evade-throttle-or-bond-two-DSL-lines

Depending on how much time you use and hours of use, you might be able to find a cel plan with enough time. Cel wise I recommend rogers, can get good retention plans, and changing phones means only have to change SIM card, and not have to get the carrier to change cards for you. If you need a blackberry and are using something like a g-mail address you can get a 6GB dataplan for 30$ atm.

if you need a land type line, can go voip as an option, have choice on numbers and area codes

Good Luck.

 

[bonghitter]

I am moving from my office to my home.I need a business phone, fax and internet (on top of my home internet/phone).
I talked to Bell and they seemed to know what they were doing.
Talked to Roger and they did not seem as knowledgable, but the cost was about 1/2.
Oh yes, I want to bundle in my cell too.

Anyone had any experiences good or bad with either?
I am not a tech guy, any advice?

Thanks for the help.

Rev

Yes, i work from home. Started off with Bell, they screwed up my longdistance plan, charged me something like $345, i called and they said they would credit my account, 5 months later nothing, they were still billing me, so i go fed up with the stoges over at bell and went with rogers and have not had any issue since, and its been almost two years.

 

[Radio_Shack]

I Dumped TekSavvy cuz their dowload speeds went for a shit lately due to throttling by their povider, Bell. I had 2 providers for redundancy and now I down to 1.

I have used Rogers for last 12 years for internet and have experienced the best speeds with them. The service was only down 1 time in last year. Not bad. The customer service at Rogers sucks as it does almost anywhere anyways.

 

[Crixus]

I'm wary of Rogers since I dumped them - but for personal use, not business.

Rogers has the charming habit of suspending your account without warning if you go over bandwidth usage levels which "adversely affect users in your local network segment" - which I can understand, although I think a notice to please reduce your bandwidth consumption is warranted first - but won't tell you how much that might be, as then they've admitted that the "unlimited" service they sold you isn't unlimited, and might possibly open themselves up to complaints, customer backlash, or legal action (which they could easily win, as unlimited can mean unlimited time, or email, or lots of other things in the fine print of your contract which you didn't read and Rogers can change at will anyways - but it would still be a pain-in-the-ass for them).

If high bandwidth usage isn't an issue for you, then Rogers' policies won't affect you, obviously.

I switched to Bell, and have had no complaints from them despite consuming about 5 Terabytes of bandwidth over the last year.

I've had a few outages of a few hours here before - but mostly due to construction projects around here, and the one time that the service man accidently pulled the copper wire loop to my DSL out of the exchange box while working on something else entirely.

----

Have you considered using any of the wireless internet services from Bell or Rogers? No lines run into your place, no wires to get snipped, loops to pull, etc. Just a flat black panel antenna to plug into a special router.

 

[drrogers]

LOts to chose from

I am moving from my office to my home.I need a business phone, fax and internet (on top of my home internet/phone).
I talked to Bell and they seemed to know what they were doing.
Talked to Roger and they did not seem as knowledgable, but the cost was about 1/2.
Oh yes, I want to bundle in my cell too.

Anyone had any experiences good or bad with either?
I am not a tech guy, any advice?

Thanks for the help.

Rev

I'm using Rogers digital for phone - not the voip version. Works well and have a distinctive ring # for my fax on that line -
For a secondary line I use Comwave - voip service - great provided - cheap north american long distance - ie flat rate, and very low international rates that can even be used from you cell phone or from other locations by dialing an 800 #. You can also get phone numbers almost anywhere you want to build client base ie. no 800 charges by getting a city line at $4.95 a month. I have Montreal, Vancouver and Miami numbers that just ring into my regular line and save me a great deal each month in 800 charges .

Check them out -

 

[Shades]

Rogers

I bundled Blackberry with cable TV and a home office phone/internet connection.
So far so good. Anytime that I have had to phone Rogers...usually on BB issues... they were easy to deal with. Found out that their call centre isn't in India but is at Jarvis and Bloor...this for me is a plus.
So based on my experience, I would suggest you are alright with Rogers.

 

[emvee]

so i go fed up with the stoges over at bell and went with rogers and have not had any issue since, and its been almost two years.

It WILL happen, trust me, and you'll regret ever doing business with them.

It's funny how some people switching from Bell to Rogers, and some from Rogers to Bell for pretty much the same reasons.

 

[rev]

Thanks Folks.

I think I will try Rogers.The CSR seemed to know what they were doing.Bell was messed up a bit.

I appreciate your help.

Rev

 

[Keebler Elf]

I Dumped TekSavvy cuz their dowload speeds went for a shit lately due to throttling by their povider, Bell.

This is something you really have to keep in mind. The big boys have recently been throttling down the little providers who use their infrastructure.

For every person who hates Rogers, there's someone who hates Bell. It's so common that I now pretty much disregard all comments from someone who tries to say one is worse than the other.

 

[SynFolly]

Well TekSavvy's been working on a work around to Bell's Throttling and with the linux version of a linksys router, or other supported routers, they can confuse the deep packet inspection: http://www.dslreports.com/forum/r20810074-TomatoMLPPP-v2-FINAL-released
Allowing you to get full bandwidth on items like torrents or VPN.

 

[Wilde]

One thing for sure is that there is not nearly as much competition in the telecommunication business as in B&S incalls.

I found that for a home business setup, one can have a Bell landline for home use, a ADSL service from Acanac.ca, top it up with VOIP services from Acanac for your business and fax and then you are set. For wireless, much as I try to avoid Rogers, it has the GSM wireless market monopolized, thanks to CRTC.

Before moving away from Rogers, I have been a Rogers internet customer since there was this @HOME thing and I don't regret it at all. If I can find time to climb on to my roof and set up a dish, I would be totally freed from the Red Ted Rogers empire. He really believes that you money belongs to the state, and he is the state.