BELL Ripoffs??

E

Esco!

Banned
Nov 10, 2004
12,603
1
0
Toront Ho
This is the second time in 2 years BELL has a balance from last month forwarded onto this month's phone bill. (Meaning they claim I didnt pay last month's bill).

This is bullshit cause I always pay all my bills on time (usually by mail or I drop it off at a BELL centre).

They did charge me a late payment fee.

Anyone else have this problem with BELL???
 
I pay electronically and never have had that problem.

On the other hand, every now and then they do try and sneak some extra charge on your bill. I don't have LD on my home phone (I use calling cards). Every few months Bell would try and sneak some LD package onto my line, the monthly fee would just show up one day.

Total BS.
 
yes they double billed me and then threatened to cut me off. I was not amused and going to switch cell and home phone providers in fairly short order.
 
They're not called Hell Canada or more notoriously Hell Mobility for nothing.
Go with Telus or Rogers or whoever else for cell providers.
For landline, try anyone else, Hell is as bad as it gets, so why not risk someone else.
 
Fuck, now I have to go through all my bank records to see if the cheques went through.

Which they probably did so that means I have to waste my time and fight them over all this.
 
lol Laughing with you...well not really, just laughing because it reminds me when I had to fight Hell Mobility for over $1000, managed to get about $800+ back. Took me four months. Fuckers.
The stress wasn't worth it all, but money doesn't grow on trees for me.
 
I heard about this guy who had Sympatico and when he switched his CC number for monthly automatic billing ... Bell never updated their records. To compound the matter Bell gave him 3 months free.

4th month he sees no charge on his CC and pays no attention to it.

5th month he gets his internet service cancelled.

When he called them up Bell said he was 5 months in arrears, there was no record of 3 months free, his old CC was still on file AND now here's the doosy ... they blamed him for not checking his monthly statement online. He had never done it before in his life and didnt even know where to look.

Bell demanded that he give him his new CC card # to not only pay for the months but the 18% interest on late payments before they reactivate his service.

He decided to move to Rogers.

Apparently he called them every month for a few months afterwards to get this resolved and was told a "specialist" would look over the file and call him back. When he finally got a hold of this specialist Bell spent 2 minutes on the phone telling them there was nothing Bell could do and that he was to blame. Then when he said no they threatened to report him to the Credit Agencies.

I hear that he is happy with Rogers now and decided to move all of his services ... Cable, Cell and Homephone ... there as well.

VBB :rolleyes:
 
Bell is notorious for this kind of thing. There's some guy in a call center just padding his sales with random people, and he gets the commission while you get a three hour wait on hold just to correct their problem.
One day everyone will be on VoIP, no more long distance charges, no more Bell.
 
Cobster said:
They're not called Hell Canada or more notoriously Hell Mobility for nothing.
Go with Telus or Rogers or whoever else for cell providers.
Click to expand...

Don't know about Telus, but Rogers is just as bad. I think they hire the reps from the same labour pool, lol. They are all incompetent and their management is also incompetent.
 
Cobster said:
For landline, try anyone else, Hell is as bad as it gets, so why not risk someone else.
Click to expand...


Bell is nowhere near as bad as Telus when it comes to landlines... but Primus is the worst of the bunch
 
alienencounters said:
I left BELL because they are a bunch of DOUCHEBAGS.
I used to arrange for all the cell phones where I worked and after I started my own business I got another one -from Bell - is was some bizarre deal that they offered me.. ANYHOW - I then shortly after signed up for the "One Bill" Program - internet landline cell phone - on one bill. First month bill - 7 phones on my bill - $3000.00. Call and straighten out that I am not responsable for them all and the bill should be fowarded to the following adress - no problem right?
Next month $7,000.00 and 15 days later all phones are cut off.
Straighten THAT out with them - many apologies - $11,000.00 - trace bill via bill paying dept at work - no bills recieved in 4 months now - CALL BELL AGAIN - Now I am IRATE. And you can tell that I am irate because I am close to yelling - " I - am - having - a - problem - that -" "I'm sorry sir - I do not have to accept you yelling at me click."
Next phone call - now at this point I have expired some 9 hours trying to get this straight and each time they are trying to tell me that I never called before. So I call AGAIN - this time from a different phone and immediately ask for a supervisor - yet another flunky who can't do squat - but this time i ask his NAME and TITLE - which refused to give me (which is kind of funny when you concider that they always asked "Who did you talk to last time?")I then say I wanna talk to your boss.After about 45 more minutes of phone tag -I get some guy in "The VICE PRESIDENT'S OFFICE" certainly another douche in India - but I say whatever - Tell him my story and how at this point I have spent over 12 hours on the phone to them- AGAIN - and tell him that I am tired of being on the phone - here's the numbers in question - I'm in front of a Telus Mobility store and if you want the money you can sue me - or call me back.
About 5 miniutes later HIS "supervisor " calls me gives me his platutudes about being sorry for the "mix up" and opens his mouth - "what is it that we can do to keep your business" - I yap up and get 3 months of service and all my long distance free - about 3 weeks later I get a call that they are concerned that maybe I lost my phone - because all of a sudden I'm calling my friends in France Germany Holland - fuck I called people I didn't even know! Japan is a pretty expensive call too - especially when your buddy at the other end answers and just leaves it off the hook for you to run up the long distance charges. Cut off! Call the V.P.'s office and told them my phone was cut off again - irate again this time ! they fired it back up - 3 months free long distance right?! LOL!
2 days after the plan was over - cancelled all the phones and went to telus anyhow - Fucking BCE.
Click to expand...
The bold would have been enough.:p Like Esco said, nice rant. lol

But here's a link or two...
http://www.bell-mobility-sucks.com/
This is notorious, a customer with Hell for 20 years...
http://members.shaw.ca/projectx1/bellmobility.htm
 
Papi Chulo said:
Bell is nowhere near as bad as Telus when it comes to landlines... but Primus is the worst of the bunch
Click to expand...

Bell is a funny company. I always used my internet banking to pay their bill on the last legitimate day for doing so but the next bill would invariably show that payment as not having been made. They never bothered me about it but it was annoying to have this go on, month after month after month. I eventually switched to a Primus package (internet, local, & long distance) - a much better value than Bell - and haven't had any issues with them at all. (Knock on wood.)

However, I still receive mail from Bell. Evidently though long lost, I'm still 'a member of the Bell family'. Why, they'll even waive the installation fee to welcome me back in the fold. How generous, but I think not! :p

jwm
 
Cobster said:
lol Laughing with you...well not really, just laughing because it reminds me when I had to fight Hell Mobility for over $1000, managed to get about $800+ back. Took me four months. Fuckers.
The stress wasn't worth it all, but money doesn't grow on trees for me.
Click to expand...
not even on a money tree?
 
...not even a money tree.
Urban legend. :)
 
You must log in or register to reply here.
Toronto Escorts
Top Bottom
Back