Bell fuckin mobility

[blueman]

These fuckin fuckers are fukcin fucked!
Twice in the past three weeks I have had serious issues with Bell mobility.
I end up speaking with one dumb ass who sends me to a dumber dumb ass all of whom have to follow company policy leaving me fuckin fucked 'cause their hands are tied.
Anyway the purpose of this post is to ask if anyone has ever found a way to get past the dumb fucks who take customer complaint calls and have actually spoken to a decision maker?
I have been through two levels of "escalation" and all that got me was a three day wait for a repeat of the dumb ass answers I got in the first place.
It appears that no one with true management abilities actually takes calls anymore.
How do I get to speak to a real person in a true decision making capicity?
Thanks in advance for any and all suggestions!!

 

[Riley.Royal]

These fuckin fuckers are fukcin fucked!
Twice in the past three weeks I have had serious issues with Bell mobility.
I end up speaking with one dumb ass who sends me to a dumber dumb ass all of whom have to follow company policy leaving me fuckin fucked 'cause their hands are tied.
Anyway the purpose of this post is to ask if anyone has ever found a way to get past the dumb fucks who take customer complaint calls and have actually spoken to a decision maker?
I have been through two levels of "escalation" and all that got me was a three day wait for a repeat of the dumb ass answers I got in the first place.
It appears that no one with true management abilities actually takes calls anymore.
How do I get to speak to a real person in a true decision making capicity?
Thanks in advance for any and all suggestions!!

LOL your start of your post made me laugh I really needed that , but as for dealing with bell the way they got me fired they said a customer mailed in a letter to head office which is printed on your bell bills and said that is the reason I was fired.

Now it seems like the new way of bell agents is all of them give thier name and agent numbers . so if you took notes of them you could use them in your letter to bell canada or bell mobilty.

I am sure you can find them in the yellow pages since they do print them.

 

[pc0mo]

what exactly are you trying to do ?

ask for top tier or retentions , and then say exactly what you want done if its a problem with your service.

if you dont get it go to retentions and tell them rogers has everything you need and you are thinking of swaping to them if they dont give you something to stick around.

sometimes it helps.

 

[BillyBobBobbybob]

What are you asking them to do?