Banking hacked?

[wazup]

My banking was hacked. They asked me all the usual questions about my phone and laptop, clicking suspicious links etc. I sometimes watch sporting events on some streaming sites, don't know how they got it, anyone know how they do it?

Now I have to have everything fucking cleaned, FUCK!!!! Anyone know how to clean a fucking laptop?

 

[malata]

sounds like you have a Trojan virus, the type that hacks into your banking info - very hard to find and clean unless you're a computer geek. Just reinstall Windows 10 and stay away from porn sites

 

[explorerzip]

You should visit your bank in person to verify if any accounts were actually compromised. You should also change your bank and credit card PIN while you are there.

You could try a Fix Me Stick to see if that resolves anything. I haven't used one so can't comment on its effectiveness. Barring that, make a backup of your important files, then format the hard drive and re-install everything.

 

[Zaibetter]

I would format and re install windows.

 

[wazup]

I have a refurb with windows 7. Bank says they will freeze my account til i have it cleaned. I don't know if it was my phone or laptop? I stream sports games and those sites are shady............I don't know how to do any of that stuff.

 

[Butler1000]

To do list.

One take your computer to a geek. It will cost but worth it.

Two get good security. I use Norton and Spybot. It's easy to run scans so learn how.

Check out Kodi for sports streaming. It will greatly reduce your risk.

Ignorance is no excuse. Take the time to learn a few things if you are going to use dodgy sites.

Good luck.

 

[The "Bone" Ranger]

Run ccleaner

 

[oldjones]

I have a refurb with windows 7. Bank says they will freeze my account til i have it cleaned. I don't know if it was my phone or laptop? I stream sports games and those sites are shady............I don't know how to do any of that stuff.

Then don't. At least, not until you do know how.

Good luck.

 

[Big Sleazy]

With the recent announcement by Intel that all of their uP's have a built in backdoor courtesy of the NSA. Why would anybody be surprised ?

 

[canada-man]

use windows defender

 

[KBear]

The call could be a scam. Ignore it, but still go into your bank to check.

There is some new scam were they call and tell you to call your bank and police, and they keep the line open somehow, and it seems like you are calling the bank and police.

 

[Promo]

My banking was hacked. They asked me all the usual questions about my phone and laptop, clicking suspicious links etc. I sometimes watch sporting events on some streaming sites, don't know how they got it, anyone know how they do it?

Now I have to have everything fucking cleaned, FUCK!!!! Anyone know how to clean a fucking laptop?

Few important steps:

1) As per Kbear and explorerzip ....... WHO told you it was hacked? Are you sure the people were from the bank i.e. did they call you and how did you authenticate them? I always call the bank back from a number on the back of my cards. Don't use a number they give you!! <-- my father was "social engineered" in this scam and gave up his account information and passwords.

2) Assuming it was indeed the bank, were you hacked via a debit card, credit card or via an online portal? <-- most hacks are via a stolen card and PIN. I had this happen on a bank machine that had a card reader installed in front of the standard card reader (it matched the ATM cosmedically and was only ~1/2 inch thick - it looked like a piece of trim) and a camera that records the PIN hidden in a light receptacle above the ATM. Another scan is the fake restaurant payment machine. You run a transaction on a fake machine ... it fails .... the waiter then goes and gets a real one claiming the one you used is flakey, in the meantime they have read your card and you've entered your pin on the fake machine.

3) Assuming an online bank portal, do you run antivirus and diligently keep your PC fully patched?

4) Try running http://www.superantispyware.com/download.html and https://www.malwarebytes.com/mwb-download/
You may have a key logger on your PC. Both are excellent programs for detecting malware. Run the scans from safe mode.

5) If you aren't up to this, Canada Computer has very good techs.

Wiping and reinstalling is generally my last resort due to the work involved, but it is very effective ....... until you reuse the site that infected you in the first place .... which you probably have do idea what it was. Plus your back-ups may also be infected and you end-up putting the malware back on your PC.

 

[Promo]

Run ccleaner

ccleaner is a good windows fix-it program, but it doesn't detect malware.

use windows defender

Windows defender is an "okay" program - most independent tests rate it a 5:10. av-test.org gave it very good detection and eradication scores, but doesn't recommend it. There are better free AV programs available.
https://www.av-test.org/en/antivirus/home-windows/
https://www.tomsguide.com/us/windows-defender,review-2209.html

 

[explorerzip]

You should also look into getting a wireless router if you don't already have one from your internet provider. Rogers, Bell and others have a modem and router built in to one device. You'll know if you have a built-in router if there are multiple Ethernet jacks on the back of your modem. If not, wireless routers are less than $50 for the basic model. Look for routers from companies like D-Link, Netgear, Linksys, etc. but make sure to change the default admin password on it. Those instructions are included in the box.

A router "separates" your computer from the internet. Keep in mind that routers like anything else are not a silver bullet to protect yourself on the Internet. They work best with other layers of security like firewalls, anti-virus, anti-spyware and Windows updates to keep you safe.

 

[The "Bone" Ranger]

ccleaner is a good windows fix-it program, but it doesn't detect malware.


Windows defender is an "okay" program - most independent tests rate it a 5:10. av-test.org gave it very good detection and eradication scores, but doesn't recommend it. There are better free AV programs available.
https://www.av-test.org/en/antivirus/home-windows/
https://www.tomsguide.com/us/windows-defender,review-2209.html

I ran into major issues with my computer a while back - no anti-virus would help but ccleaner was able to clean out the malicious software

 

[Promo]

I ran into major issues with my computer a while back - no anti-virus would help but ccleaner was able to clean out the malicious software

Are you sure ccleaner didn't just fix a problem in your Windows registry? What made you to believe it was malicious software?

ccleaner fixes registry errors, deletes cookies and removes temp files, installation files and browsing history files. it doesn't have a anti-malware/AV/spyware detection or removal engine.

 

[Zaibetter]

There is a 60 minute show that shows how cell phones are hacked easily. The hackers on the show said that most cell phones have been hacked, as in looked in to see if they could steal something.

https://www.youtube.com/watch?v=zGUR6kao9ys

 

[The "Bone" Ranger]

I was getting one of those screens saying I will be reported to the police due to my internet activity if I don't provide a credit card payment...lol

Are you sure ccleaner didn't just fix a problem in your Windows registry? What made you to believe it was malicious software?

ccleaner fixes registry errors, deletes cookies and removes temp files, installation files and browsing history files. it doesn't have a anti-malware/AV/spyware detection or removal engine.

 

[Promo]

I was getting one of those screens saying I will be reported to the police due to my internet activity if I don't provide a credit card payment...lol

And ccleaner made this ransomware go away by itself? I can't explain that, buy you certainly have credibility with me so okay, cool!

 

[The "Bone" Ranger]

And ccleaner made this ransomware go away by itself? I can't explain that, buy you certainly have credibility with me so okay, cool!

This was 2-3 years ago and I am going by memory, I didn't reimage nor did I reload Windows. I now run ccleaner regularly and hope for the best!