Sorry can't help you there. But as
for Hamilton, I was visiting a friend of mine and I grabbed the view magazine and called Club International about 2 weeks ago. This has to be one of the worst agencies in Ontario. The girl answering the phone kept telling me to call back every 5 minutes. So, I did, then she would say it again. This went on for about half an hour. Finally I was a little upset and said to her, WTH is going on? She yelled at me saying she is busy and she is moving and if I can't understand that then Fuck Off.
So there it is. My big Hamilton story.