A little computer help.

[The Fruity Hare]

Wondering if anyone can help me with a computer problem. A few days ago I tried to log into a site that requires you to type in the displayed code word. The box for the word would not display. Also, when I log on to other sites, the small squares where they usually have thumbnail photos is blank. I don't recall doing anything that would have caused this.
Does anyone have any info on how to fix this problem?

Thanks.

 

[jawpad]

What browser do you use, Internet Explorer or Firefox or another one?

What version of browser ? (check out menu-Help/About)

Do you have problems with other images or only the verification images?

 

[The Fruity Hare]

It is Internet Explorer, version 6.

I also have trouble seeing the thumbnails in several other sites, including the MSN home page news items and on Ticketmaster I am unable to see the event photos.

Thanks.

 

[jawpad]

Can you post one of the links to the pages that don't display the verification image for you?

 

[jawpad]

For example

http://www.php-mysql-tutorial.com/examples/user-authentication/image-verification/login.php

 

[The Fruity Hare]

http://www.ticketmaster.ca/

If you change location to Toronto instead of Canada, there is a box that should show the Raptors logo, instead, it is just blank. Also, where the Rush premium seat auctions box is, instead of seeing their photo, I have a dark blue coloured background. Then when I proceed to attempt to purchase tickets, the verification code does not appear.

 

[The Fruity Hare]

And here is the link to the page with the non existant code word:

https://www.ticketmaster.ca/checkou...ZsS-65_URUWO3V7TXn6xiu7EgS1z4B28iR7gMugyA8oRA

 

[jawpad]

This is the image that should come up. Can you see it if you click on this link?

http://media.ticketmaster.com/en-ca/img/mw/images/1a/aa/86607p1.jpg

---

Also, is this the link where you try to login to?

https://www.ticketmaster.ca/member?tm_link=tm_myaccount_header

 

[jawpad]

And here is the link to the page with the non existant code word:

https://www.ticketmaster.ca/checkou...ZsS-65_URUWO3V7TXn6xiu7EgS1z4B28iR7gMugyA8oRA

Sorry.. the link you pasted has your sessrion identifier, it cannot be seen by other people except you. Please try again.. i.e. log out and then go to the login page and copy paste the url here.

 

[jawpad]

Is this the url to login ?

https://www.ticketmaster.ca/member?

I might be able to help, but you should reply a little faster..

 

[Berlin]

http://www.ticketmaster.ca/

If you change location to Toronto instead of Canada, there is a box that should show the Raptors logo, instead, it is just blank. Also, where the Rush premium seat auctions box is, instead of seeing their photo, I have a dark blue coloured background. Then when I proceed to attempt to purchase tickets, the verification code does not appear.

Fruity, I can see the Raptors Playoff Ticket Auction jpeg at that page with my fire fox browser.

 

[The Fruity Hare]

Sorry jawpad, whenever I click on one of your links, my page freezes and the hourglass symbol appears so I have to close the page each time and re-open a new browser window.

 

[The Fruity Hare]

Fruity, I can see the Raptors Playoff Ticket Auction jpeg at that page with my fire fox browser.

Up until a few days ago, I could see it perfectly and access it with no problem using IE. It just started acting up recently.

 

[jawpad]

I dont't see any verification image on the login page.

Also this image link, it's a simple jpeg image link, it should not crash anything..
http://media.ticketmaster.com/en-ca/img/mw/images/1a/aa/86607p1.jpg

I was suspecting the IE security settings on your machine, but now I'm thinking it's something else. Could be a virus, an spyware, a lot of things.

Were you installing something recently on the machine.. a "free" utility or anything like that ?

 

[The Fruity Hare]

I have not installed anything recently, I also tried system restore to no avail. When you go through the ticket purchasing process, after you select number of tickets, the page shows the verification code. I am not sure if you have gone that far through the procedure, but there is a box with a series of numbers and letters.

 

[jawpad]

Indeed I haven't gone that far. I've only made a bogus ticketmaster account.

Ok, what you're describing now it's NOT the login page. Is the Buy Now page..

Do you have another example of site that doesn't show the verification image for you ? something simpler ?

 

[The Fruity Hare]

I dont't see any verification image on the login page.

Also this image link, it's a simple jpeg image link, it should not crash anything..
http://media.ticketmaster.com/en-ca/img/mw/images/1a/aa/86607p1.jpg

I was suspecting the IE security settings on your machine, but now I'm thinking it's something else. Could be a virus, an spyware, a lot of things.

Were you installing something recently on the machine.. a "free" utility or anything like that ?

The same thing happened again when I clicked on this link. It freezes the cursor in the hourglass position and I have to re-open a new window. I really don't know what it could be as I have not done anything differently with the computer lately.

 

[jawpad]

Yep, I got there. I can see the verification image though.

They are unique for every visitor, more or less, so even if I post a link for you, you won't see it.

It's something like this
https://www.ticketmaster.ca/member/...JYnHouzlWXTu8R-AqEmCruytx-vXdHevvlNCmXDO0DO67

Try this.

Don't click on this link
http://media.ticketmaster.com/en-ca/img/mw/images/1a/aa/86607p1.jpg

but instead open a new IE window yourself and copy paste it in the address bar, let me know if it's still crashing.

 

[The Fruity Hare]

Indeed I haven't gone that far. I've only made a bogus ticketmaster account.

Ok, what you're describing now it's NOT the login page. Is the Buy Now page..

Do you have another example of site that doesn't show the verification image for you ? something simpler ?

On the log in page, I am no longer able to see the photos in the thumbnail boxes, and in the log in page the verification code doeas not appear.

I don't have any other examples of the verification code not showing up, but on a few occasions also the thumbnail would not appear on my MSN home page.

Jawpad, thanks for your help, I have to leave now, on my way to work.

 

[jawpad]

ps. the url is long, you have to do a right click/copy shortcut and they paste it in the address bar.