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stang

Banned
Oct 24, 2002
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Anyone else getting these annoying unsolicited calls from these pricks?
They call 3 or 4 times a day every day. Some kind of market research outfit alledgedly working for Rogers. There's complaints about them all over the 'net. I never replied to them and didn't belive the old "hit 3 to be removed from our mailing list" bullshit.

I finally had enough the other day and contacted Rogers and tore them a new one about this. Told them I wanted the calls stopped or the service is cancelled.
They actually responded. Today I got contacted by a customer service rep, their Ombudsman and an assistant to the President!
All responded that they would have me removed from any further calls.
I will see if that's true shortly.
 
Bell, Telus, Rogers, Enbridge, et al... They are all victims of their own outsourcing. They have no more control than you or I. I personally know of a Bell exec who is worried about Bell's legal position being compromised by halting the activities of a known blaster (pre-recorded outbound caller). In other words, they are in control. Individual customers can take these companies to the cleaners for freebees and account usage rebates. Savvy negotiators are getting rebates equivalent to 3-6 months of user fees.
 
If Rogers is culpable for outsourcing their advertising and promotion to an agency that harrasses you and cannot control the disturbances, then yes, you can negotiate substantial rebates.
 
Sometimes I answer the phone: "Hello you have reached Sam's Funeral Parlor, Do you need to make Funeral arrangement for your loved one". CLICK.
 
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