I had a call from their collection agency on Saturday re a so called outstanding account. for $68 , so I contact the 407 to see what the hell is going on.
Turns out the original bill is $13 from Oct 2001, the bill was mailed to my old address that I moved from in June 2000, and the mail was being returned to them.
I asked for them to send me the image of where I got on & off the hwy, they told me that they only keep that information for 6 months.
I explain that I cannot be responsible for a mistake by them sending mail to the wrong address that was very clearly changed with the ministry a year and a half earlier, and that if they cannot provide me with an image of my entry /exit, I have to question if in fact it was my vehichle that was on the hwy
The gentleman I was talking with understood my position, and suggested that I write a letter of dispute, and perhaps the bill or at least the interest sould be dropped.
I'm ok with that, but its still my time and energy &postage to dispute something that's not my fault.
Tonight, I get a call from the collectiona gency again, I return the call ( thast another story getting thru to them) and ask why they are calling me, they tell me of this overdue amount owing, and tell me they will continue to call untill the amount is paid in full, when I suggest thats harrasement, "the harassment laws dont include number of times we call you"
I tell them not to call me again, that Ive been in contact with the 407 and leave me alone, I'm told that they dont have on their file where Ive talked to them! so I get the file number, oh, well who did you talk to, I tell them the name I was given, "oh, I dont know that name".
I demanded totalk to a supervisor, I was hung up on, call back, demand to talk to a supervisor, the phone person screws up on the phone and picks up my line & says, "its him again, he wants to talk to you" I say excuse me? who is him, oops, soory, I get hung up on again!, another call, I finally get to speak to a supervisor,
Did I get any satisfaction? in a way I guess I did, but it took an hour to acomplish !
Bottom line, these people are all scum sucking bottom feeding varmits
my rant for the year
Turns out the original bill is $13 from Oct 2001, the bill was mailed to my old address that I moved from in June 2000, and the mail was being returned to them.
I asked for them to send me the image of where I got on & off the hwy, they told me that they only keep that information for 6 months.
I explain that I cannot be responsible for a mistake by them sending mail to the wrong address that was very clearly changed with the ministry a year and a half earlier, and that if they cannot provide me with an image of my entry /exit, I have to question if in fact it was my vehichle that was on the hwy
The gentleman I was talking with understood my position, and suggested that I write a letter of dispute, and perhaps the bill or at least the interest sould be dropped.
I'm ok with that, but its still my time and energy &postage to dispute something that's not my fault.
Tonight, I get a call from the collectiona gency again, I return the call ( thast another story getting thru to them) and ask why they are calling me, they tell me of this overdue amount owing, and tell me they will continue to call untill the amount is paid in full, when I suggest thats harrasement, "the harassment laws dont include number of times we call you"
I tell them not to call me again, that Ive been in contact with the 407 and leave me alone, I'm told that they dont have on their file where Ive talked to them! so I get the file number, oh, well who did you talk to, I tell them the name I was given, "oh, I dont know that name".
I demanded totalk to a supervisor, I was hung up on, call back, demand to talk to a supervisor, the phone person screws up on the phone and picks up my line & says, "its him again, he wants to talk to you" I say excuse me? who is him, oops, soory, I get hung up on again!, another call, I finally get to speak to a supervisor,
Did I get any satisfaction? in a way I guess I did, but it took an hour to acomplish !
Bottom line, these people are all scum sucking bottom feeding varmits
my rant for the year
