I refuse to kiss the ass of any agency or agency owner that runs a shit business. If it’s shit and their communication is shit, I call it out for what it is. I will never be desperate enough to demean myself to suck up to them after bad service just for some paid ass.
I will never understand why people want to give business to and encourage that kind of service. If it was any regular business, people would never put up with, “oh…well…you need to wait until the new harvest moon and the west wind to blow in at 23km/h at 10:27 am, then be sure your sacrificial offering of 2 goats, 1/2 a shaved pineapple, and 3 virgin New Zealand seals is delivered on the 3rd ring of the phone. Then, they MAY answer your call and you should be so honoured, but be sure not to speak too loudly or too quickly, or you’ll be permanently banned and your first born set on fire in the town square”
Fuck that.
Boycott shit businesses.