I haven’t seen that in any of the reporting. Have I missed it?No, direct flight Air Canada.
Remember you are also trying to move tons of people. Finding one flight, sure. Two or three people. Fine but they have tons of people. They can’t just redirect them one by one on different flights. How do you determine who gets to leave first? And how are you feeling when you are the last guy leaving. People from the same flight will want to leave the same time as others. You have to move them as a group or people will bitch of favouritism.
Again, based on what I have read, what you have shown me with your links, Sunwing has no control over what is happening weather wise. Not providing food or water is not right but we don’t know if that is exactly what has happened. They have rules of like 4 hrs delay then they provide food, this is obviously more then that. Finding food, transportation and accommodation for that amount of people at the same time would be a nightmare as well.
This is why I would leave the group and do it on my own and deal with it after. To be honest I think insurance should be mandatory for flying. I think everyone in situations like this should be making claims and the insurance industry would start fighting the airline industry for better accountability.
You still have only shown me issues of weather and no verification of one person getting out on AC with a direct flight.