Message from the Commissioner for Complaints for Telecommunications Services (CCTS)
CCTS is an independent agency whose mandate is to resolve complaints of
individual and small business customers about their telecommunications services.
If you have a complaint about your telephone, wireless, or Internet service, you
must first try to resolve it directly with your service provider. If you have done so
and have been unable to reach a satisfactory resolution, CCTS may be able to
help you, free of charge.
To learn more about CCTS, you may visit its website at
www.ccts-cprst.ca or call
toll-free at 1-888-221-1687.