There was another incident at the same Wal-Mart a few weeks before this happened. An employee saw a customer leave his dog in his vehicle, and he tried to educate him on the dangers of doing that. The customer ignored him, he went to manager and reported it. Manager said that they would keep an eye on the car and the dog. Employee asked if he could call 911, manager said no your on company time. So he said he would clock out and call, manager said no. The employee gave his 2 weeks notice the day before this happened. The day after this incident he was called in and said he would be paid for his scheduled shifts but he was no longer needed. I think Wal-Mart managers need retraining and education classes.