I think that when an SP advertises a service as YMMV that she should be prepared to offer it if you are a gentleman and there are no unpleasant surprises. This should only be an indication of caution on her part that if she finds you to be less than gentlemanly, that she won't provide the service.
The alternatives are:
1) that she advertise the service without any YMMV qualification and then if she is given a very unwelcomed surprise, that she decline ( with the potential of an unpleasant conflict because she has ) or
2) not offer the service at all and if you are a delightful gentleman, that she shows her appreciation by making it available to you. Wouldn't you feel special and delighted in that situation ?
I believe that it is the 2nd alternative that MD is referring to.
We are all human. In my business, I wish to and feel obligated to provide a certain level of hopefully very good service to people in general; if they provide me with a superior client experience that makes me feel very good, then it is only natural that I may wish to try to make their experience just that much better, in order to show my appreciation. That could be providing them with something extra at no cost, an unrequested discount either now, or let them know that it is available to them for their future business.
The latter is more likely something that is possible for Independent SPs to do. I have experienced this personally . Needless to say, I have been very appreciative of that. It has made me feel special and resulted in my loyalty and desire to continue to see them. I know that there is a valued mutual chemistry between us which makes our time together just that much more comfortable and enjoyable . Their offer of a special unpublished discount lets me know that their stated appreciation of me as a client is more than mere lip service ( no pun intended
)
The alternatives are:
1) that she advertise the service without any YMMV qualification and then if she is given a very unwelcomed surprise, that she decline ( with the potential of an unpleasant conflict because she has ) or
2) not offer the service at all and if you are a delightful gentleman, that she shows her appreciation by making it available to you. Wouldn't you feel special and delighted in that situation ?
I believe that it is the 2nd alternative that MD is referring to.
We are all human. In my business, I wish to and feel obligated to provide a certain level of hopefully very good service to people in general; if they provide me with a superior client experience that makes me feel very good, then it is only natural that I may wish to try to make their experience just that much better, in order to show my appreciation. That could be providing them with something extra at no cost, an unrequested discount either now, or let them know that it is available to them for their future business.
The latter is more likely something that is possible for Independent SPs to do. I have experienced this personally . Needless to say, I have been very appreciative of that. It has made me feel special and resulted in my loyalty and desire to continue to see them. I know that there is a valued mutual chemistry between us which makes our time together just that much more comfortable and enjoyable . Their offer of a special unpublished discount lets me know that their stated appreciation of me as a client is more than mere lip service ( no pun intended

