I am an SP, though i am using this nickname, since I do not want to use my real one, for a few reasons. I do not want people to think this thread is about self promotion, or pity. I just need to vent, and this is the only place I know of where people will understand me.
I was going to post this last night, after it happened, but the moderators were still activating this account, and I was unable to post to the forums.
A few days ago, I got a call from someone who wanted to book an appointment for Wednesday. We spoke for a bit, and then I asked him to please give me a call on wednesday, during the day, to confirm the appointment for the evening. He agreed. When I did not hear from him during the day, I figured he was a no-show. He phoned me later in the evening, 30 minutes before the appointment, asking me if I was on my way. I informed him politely that I had asked him to call during the day to confirm and he had not, so I figured he was not going to phone. He got really angry with me, told me that I was wrong, that I never informed him that he needed to call during the day. I am sure I did, but i figured perhaps there was a miss-communication. He yelled at me, telling me "What kind of buisness are you running" telling me, "I am just like his girlfriend" and promptly telling me I need to compensate for this. I was silent, since I did not feel comfortable in going to see him after he was yelling at me on the phone. He started laughing and yelling again about how this is no way to run a buisness. I politely excused myself from the phone and hung up.
Right now i feel like shit. I am a pretty soft spoken woman, and do not like to be yelled at, for something that was obviously not my fault, and if anything, it was a simple miss-communication, that could have been resolved by other means, rather then yelling.
Sorry, just needed to vent, thanks for listening.
(ps: this guy is not a member of terb, to my knowledge)
I was going to post this last night, after it happened, but the moderators were still activating this account, and I was unable to post to the forums.
A few days ago, I got a call from someone who wanted to book an appointment for Wednesday. We spoke for a bit, and then I asked him to please give me a call on wednesday, during the day, to confirm the appointment for the evening. He agreed. When I did not hear from him during the day, I figured he was a no-show. He phoned me later in the evening, 30 minutes before the appointment, asking me if I was on my way. I informed him politely that I had asked him to call during the day to confirm and he had not, so I figured he was not going to phone. He got really angry with me, told me that I was wrong, that I never informed him that he needed to call during the day. I am sure I did, but i figured perhaps there was a miss-communication. He yelled at me, telling me "What kind of buisness are you running" telling me, "I am just like his girlfriend" and promptly telling me I need to compensate for this. I was silent, since I did not feel comfortable in going to see him after he was yelling at me on the phone. He started laughing and yelling again about how this is no way to run a buisness. I politely excused myself from the phone and hung up.
Right now i feel like shit. I am a pretty soft spoken woman, and do not like to be yelled at, for something that was obviously not my fault, and if anything, it was a simple miss-communication, that could have been resolved by other means, rather then yelling.
Sorry, just needed to vent, thanks for listening.
(ps: this guy is not a member of terb, to my knowledge)
