I have not seen any of the ladies that are currently at SR, as I have been taking a financial hiatus recently, but I find your request just slightly offensive.
In my dealings with Cydney over the past couple of years I have always found her to be very helpful. I am not quite sure what you mean by "a garbage answer". Looks are a very subjective thing and she may not have the same way of looking at a woman as you would, so hense she may stick to a more generic phrasing, which you may not find useful in your quest.
I also find it interesting that you are asking for reviews from members who see "high end agency ladies" in Toronto, like that would make a difference in the way they would review a lady. I have frequented high end as well as what I will refer to as the middle of the road agencies in my years of this hobby and the reviews that I have written were based on the same criteria as I would write for a lady from Toronto, Durham, Halifax or any other city or agency or indy.
As for your conclusion that this doesn't happen with the Toronto Agencies that you deal with, well maybe they have gotten to know what you like and are a little more open with you. Also the people on the phones are only going to give you information that they know and I would bet that there is a limit to the type of information you will receive.
Basing your opinion of this agency on one experience, albeit a "disappointing encounter", is hardly fair. I also think that you have not given a fair chake to the members who maybe do not travel much and are the regular clients of Durham agencies.
As for the request of information on Katie and Angel, you may want to do some research. The SR website is usually correct in their information and the pictures that they use are always current. I noted that Angel is new to the business, so finding reviews may be difficult.