Can you get the natural gas directly from union gas?
Depends on where you live.
Over 90% of Ontario residences are served by one of two distribution utilities (and by distribution I mean in your local town). Enbridge Gas Distribution serves the Greater Toronto Area, Barrie, Ottawa and surrounding area, and the Niagara Region. Union Gas serves the rest of the province, except Kingston and Kitchener, which have their own Public Utility Companies. Check the following link to see a map and a list of towns in the Enbridge delivery area.
http://www.egd.enbridge.com/homes/start-stop-move/start-gas-service/our-service-area.aspx
To understand your gas bill, go the the Ontario Energy Board website at this link.
http://www.ontarioenergyboard.ca/OEB/Consumers/Natural+Gas/Your+Natural+Gas+Bill
Here is a summary:
1. A
customer charge to pay for administration of your account, meter and billing costs, emergency services, local equipment maintenance, etc. This amount is fixed by the OEB.
2. A
transportation charge to cover moving gas from western Canada to Ontario, distributing it through the local system, and storage costs. This amount will vary with quantity of gas used.
3. A
gas supply charge to pay for the molecules of gas used. You can buy the gas molecules from your local distributor (i.e. Enbridge or Union) or from a marketer like Direct Energy or RiteRate. This is not unlike long distance service where you can choose to buy your minutes from a “reseller” but the service is provided through Bell’s wire network.
Note that if you go with a marketer, you are still having your gas delivered by Enbridge/Union and will still pay the customer charge and the transportation charge.
Also note that if you buy from Enbridge or Union, the cost of the gas is set by the OEB quarterly and by law Enbridge and Union are not allowed to make a profit on the sale of gas molecules. This price willl go up and down with various market forces. If you go with a marketer, you can sign a fixed rate contract over several years. As a result, you may either do better or worse than staying with Enbridge or Union.
So to answer your question "Can you buy directly from Union"?, the answer is yes if you live in the Union Gas service area. I may be wrong, but I think Union Gas does not (or is not allowed to) market residential gas sales in the Enbridge service area, and likewise Enbridge in Union's area.
Hope this helps.