Since no shows have been such a hot topic lately ( and rightfully so )
Nobody like cancellations, but these things are bound to happen, especially when appointments are booked days or weeks in advance. Things come up, people have bad days, get sick...etc.
I for one would appreciate it if an SP called me up and said, "I know we have an appointment but I have a cold, could we reshedual for another time ?" I expect many SP's would feel the same way.
So what would be acceptable notice 24 hours, 12 hours, 1 hour ?
For appointments booked days, or even a day in advance, I like to confirm the appointment a couple of hours in before. Have sp's adopted similar confrimation requirements ? If so, would you cancel the appointment if it cannot be confirmed the day of ?
Just thinking out loud,
Twiz
Nobody like cancellations, but these things are bound to happen, especially when appointments are booked days or weeks in advance. Things come up, people have bad days, get sick...etc.
I for one would appreciate it if an SP called me up and said, "I know we have an appointment but I have a cold, could we reshedual for another time ?" I expect many SP's would feel the same way.
So what would be acceptable notice 24 hours, 12 hours, 1 hour ?
For appointments booked days, or even a day in advance, I like to confirm the appointment a couple of hours in before. Have sp's adopted similar confrimation requirements ? If so, would you cancel the appointment if it cannot be confirmed the day of ?
Just thinking out loud,
Twiz