I just wanted to respond to this gentleman as well, as I am fully aware of the situation.
First off Kaitlyn probably was having an off night, as she is quite well reviewed over the past few nights.. BTW she is also known as GEM (just for reference).. I normally would recommend her without hesitation.
But as always girls are girls, tempermental is the best way to describe most of them. Anyone who has had a GF would probably know what I am talking about.
Again, sorry that your experience wasnt top notch with Kaitlyn, but with over 15 ladies that are working with us I am sure there is enough talent here to find exactly what you are looking for.