Jet's Go Shuts Down
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G
Gord's Bro
Transport Canada may have been onto them after a series of events.
http://news.airwise.com/story/view/1110396731.html
This may have factored into the Airline declaring bankruptcy.
http://news.airwise.com/story/view/1110396731.html
This may have factored into the Airline declaring bankruptcy.
If JetsGo was having safety issues then I damn well expect the gov't to shut their sorry asses down. I don't care how much their business is hurting, cutting corners on safety is flatout unacceptable.
Discount Airliners
Unfortunately, when you choose to compete on price alone as with many of the discount airlines, you have no margin for error when something like gov't safety or increased fuel costs pop up. I am saddened by the timing of their decision, as a week earlier or a week later would have inconvenienced far fewer passengers.
I feel for the families who had their spring break vacations ruined, and the kids who are left to sit home shovelling snow instead of shaking hands with Mickey Mouse.
No... that's not a euphamism.
Unfortunately, when you choose to compete on price alone as with many of the discount airlines, you have no margin for error when something like gov't safety or increased fuel costs pop up. I am saddened by the timing of their decision, as a week earlier or a week later would have inconvenienced far fewer passengers.
I feel for the families who had their spring break vacations ruined, and the kids who are left to sit home shovelling snow instead of shaking hands with Mickey Mouse.
No... that's not a euphamism.
JAZZ is Air Canada's discount carrier.
At the time both the gov't and the carrier downplayed to "deficinecies" and minor and that they pertained to procedural documentation in their manuals. The only restriction they placed was that until corrected they couldn't fly above 29,000 ft.
At the time both the gov't and the carrier downplayed to "deficinecies" and minor and that they pertained to procedural documentation in their manuals. The only restriction they placed was that until corrected they couldn't fly above 29,000 ft.
Wasn't the CEO of JETS GO, [size=-1]Michel Leblanc at the head of Royal Airline and then Canada 3000?
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Well in order to make more noise of the bankruptcy this is the best time to do it....These things are well orchestrated by the company.MuffinMuncher said:
Y
yychobbyist
I think he's implying that Monsieur Leblanc can't run an airline.The Doctor said:I believe you are correct. What are you implying?
What would give you that impression...at various times, these airlines were all the darlings of the Canadian Airline Industry.
You're right I believe he also had a hand in trying to bring roots airline into being and was in the background overthe last year on trying to resurface Canada 3000 out of Hamilton. Hamilton wants nothing to do with it though. So that alone says alot, a airport hurting for business won't accept someone.
[font="]Well to be honest, only a little bit. I wasn't sure it was the same Leblanc so I posted the question. Running an airline takes alot of work, much of which I have no farking clue about. It may a total coincidence that he headed all three Airlines when they went bankrupt.yychobbyist said:
I need to do some googling on this.
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It's shut alright.
' To make matters worse, there's no one at any of the airline's counters at Pearson International Airport to answer questions, and the company's phone line simply puts callers on hold and tells them to wait for the next available operator - who's not there. "
http://www.pulse24.com/News/Top_Story/20050311-001/page.asp
' To make matters worse, there's no one at any of the airline's counters at Pearson International Airport to answer questions, and the company's phone line simply puts callers on hold and tells them to wait for the next available operator - who's not there. "
http://www.pulse24.com/News/Top_Story/20050311-001/page.asp
Damn....no wonder nobody has talked to me yet...I've been holding for 6 1/2 hours.....
If I dont hear a voice in the next 2 hours I am gonna hang up on them....that'll show them!!!
If I dont hear a voice in the next 2 hours I am gonna hang up on them....that'll show them!!!
What about my Money ?
I have paid for a private trip end of this month with my Mastercard on the web. They apparently will not stop payment !
Where would I stand to recover my $..?
Will that be after the Government, the Banks, and then major creditors ? Which means, nothing for us ticket purchasers ??
I have paid for a private trip end of this month with my Mastercard on the web. They apparently will not stop payment !
Where would I stand to recover my $..?
Will that be after the Government, the Banks, and then major creditors ? Which means, nothing for us ticket purchasers ??
I wonder if that travel industry insurance fund for bankruptcies applies to tickets bought on the web ?ceo8888ca said:I have paid for a private trip end of this month with my Mastercard on the web. They apparently will not stop payment !
Where would I stand to recover my $..?
Will that be after the Government, the Banks, and then major creditors ? Which means, nothing for us ticket purchasers ??
Evil plans
It's all part of the grand scheme... anyone who competes with Air Canada is eventually driven out of business. That way they can get away with charging whatever they want and the traveller has no choice.
It's all part of the grand scheme... anyone who competes with Air Canada is eventually driven out of business. That way they can get away with charging whatever they want and the traveller has no choice.
Frlom The CBC:
Jetsgo: What consumers can do
CBC News Online | March 11, 2005
CUSTOMERS
Jetsgo customers should call the Canadian Transportation Agency to find out whether they can get their money back:
1-888-222-2592 If you're holding a Jetsgo ticket you have a few options:
Customers who bought Jetsgo tickets through travel agencies should call their travel agents and customers who bought using their credit cards should call their credit card companies.
If you paid by credit card, you should be able to get your money back from your card issuer. It is general policy that if you do not receive the goods or services you purchased with your credit card, you are entitled to a refund. But you will need to gather all the information including receipts and copies of tickets. Contact your card issuer as soon as possible so your card issuer can review your situation on an individual basis.
Passengers stranded Federal Transport Minister Jean Lapierre says where customers live and how they bought their tickets will determine whether legislation can help them get their money back.
Lapierre says provincial legislation in Ontario and Quebec could help travellers out if they purchased tickets from travel agents and some credit card companies may cover travel losses if consumers bought using their credit cards.
In Ontario, consumers who bought tickets through a registered travel agency should call their travel agent to make alternate travel arrangements. They can also call the Travel Industry Council of Ontario to request a claim form to get their money back from an insurance fund that's paid for by the travel industry. The number is 1-888-451-8426. For more information: http://www.tico.on.ca/consumers/ticos-role.html
In Quebec, consumers who bought Jetsgo tickets through a registered travel agency are entitled to a refund from a new compensation fund set up by the Quebec government. Consumers can call the Office of Consumer Protection (L’Office de la protection du consommateur) at 1-888-672-2556 to find out how to obtain a refund. If consumers bought tickets directly from Jetsgo, they are not entitled to a refund under this fund. For more information: http://www.opc.gouv.qc.ca
In British Columbia, consumers who booked with a registered travel agency can call their credit card issuer first if they paid with a credit card to see if it will reverse the charges or they can call their travel insurance company if they bought separate travel insurance to see if it will cover the costs.
If neither of those calls produce results, they can make a claim to the Travel Assurance Fund administered by the Business Practices and Consumer Protection Authority, a not-for-profit organization that offers protection to consumers from the oversight of business practices in B.C. It handles problems previously looked after by the B.C. Consumer Services Division of the Ministry of Public Safety and Solicitor General. For more information: http://www.bpcpa.ca/Consumers/help/consumers-help-assurancefund.htm
CanJet, Air Canada and WestJet have said they will try to accommodate stranded Jetsgo travellers. But there is a problem: this is one of the busiest travel seasons of the year and flights to many destinations are fully booked.
Bruce Cran, president of the Consumers' Association of Canada, said the federal government is partly responsible for passengers being stranded by Jetsgo. He said federal authorities should have stepped in sooner to protect consumers who bought tickets in good faith.
"Once again, the government has failed in its duty to Canadian consumers," Cran said in a news release. "Why did they allow Jetsgo to operate on a financial 'wing and a prayer,' resulting in thousands of stranded passengers? I really feel sorry for all of those families who have had their spring break plans destroyed."
Mel Fruitman, association vice-president, said the airline's timing is terrible. "Jetsgo couldn't have picked a better time for themselves to pull the plug - at the start of one of the busiest travel periods, when they have received funds from all of those people who will receive nothing in return except disappointment, frayed nerves and more expense," he said.
"The government has agencies and watchdogs who are supposed to protect Canadian consumers and prevent this kind of thing happening," he said. "Unfortunately it is symptomatic of the way it has ignored consumers in recent years."
Jetsgo: What consumers can do
CBC News Online | March 11, 2005
CUSTOMERS
Jetsgo customers should call the Canadian Transportation Agency to find out whether they can get their money back:
1-888-222-2592 If you're holding a Jetsgo ticket you have a few options:
Customers who bought Jetsgo tickets through travel agencies should call their travel agents and customers who bought using their credit cards should call their credit card companies.
If you paid by credit card, you should be able to get your money back from your card issuer. It is general policy that if you do not receive the goods or services you purchased with your credit card, you are entitled to a refund. But you will need to gather all the information including receipts and copies of tickets. Contact your card issuer as soon as possible so your card issuer can review your situation on an individual basis.
Passengers stranded Federal Transport Minister Jean Lapierre says where customers live and how they bought their tickets will determine whether legislation can help them get their money back.
Lapierre says provincial legislation in Ontario and Quebec could help travellers out if they purchased tickets from travel agents and some credit card companies may cover travel losses if consumers bought using their credit cards.
In Ontario, consumers who bought tickets through a registered travel agency should call their travel agent to make alternate travel arrangements. They can also call the Travel Industry Council of Ontario to request a claim form to get their money back from an insurance fund that's paid for by the travel industry. The number is 1-888-451-8426. For more information: http://www.tico.on.ca/consumers/ticos-role.html
In Quebec, consumers who bought Jetsgo tickets through a registered travel agency are entitled to a refund from a new compensation fund set up by the Quebec government. Consumers can call the Office of Consumer Protection (L’Office de la protection du consommateur) at 1-888-672-2556 to find out how to obtain a refund. If consumers bought tickets directly from Jetsgo, they are not entitled to a refund under this fund. For more information: http://www.opc.gouv.qc.ca
In British Columbia, consumers who booked with a registered travel agency can call their credit card issuer first if they paid with a credit card to see if it will reverse the charges or they can call their travel insurance company if they bought separate travel insurance to see if it will cover the costs.
If neither of those calls produce results, they can make a claim to the Travel Assurance Fund administered by the Business Practices and Consumer Protection Authority, a not-for-profit organization that offers protection to consumers from the oversight of business practices in B.C. It handles problems previously looked after by the B.C. Consumer Services Division of the Ministry of Public Safety and Solicitor General. For more information: http://www.bpcpa.ca/Consumers/help/consumers-help-assurancefund.htm
CanJet, Air Canada and WestJet have said they will try to accommodate stranded Jetsgo travellers. But there is a problem: this is one of the busiest travel seasons of the year and flights to many destinations are fully booked.
Bruce Cran, president of the Consumers' Association of Canada, said the federal government is partly responsible for passengers being stranded by Jetsgo. He said federal authorities should have stepped in sooner to protect consumers who bought tickets in good faith.
"Once again, the government has failed in its duty to Canadian consumers," Cran said in a news release. "Why did they allow Jetsgo to operate on a financial 'wing and a prayer,' resulting in thousands of stranded passengers? I really feel sorry for all of those families who have had their spring break plans destroyed."
Mel Fruitman, association vice-president, said the airline's timing is terrible. "Jetsgo couldn't have picked a better time for themselves to pull the plug - at the start of one of the busiest travel periods, when they have received funds from all of those people who will receive nothing in return except disappointment, frayed nerves and more expense," he said.
"The government has agencies and watchdogs who are supposed to protect Canadian consumers and prevent this kind of thing happening," he said. "Unfortunately it is symptomatic of the way it has ignored consumers in recent years."
