I am in a custom manufacturing industry, primarily in the sales end of things.
At my place of employment, there is one person who is in a key position when it comes to the final production of our product. And he is incompetent. He doesn't report to me so I have no particular ability to give him shit. He has been at this company much longer than I have been.
Routine revisions are almost always made incorrectly, which causes real delays in production. I am trying to sooth a client today who is not going to get his product when he wants it because this clown has screwed up twice (or even three times) with this job now.
I like this guy, but he's bad at his job which is causing the company (and me) to loose business.
How do I deal with this???
At my place of employment, there is one person who is in a key position when it comes to the final production of our product. And he is incompetent. He doesn't report to me so I have no particular ability to give him shit. He has been at this company much longer than I have been.
Routine revisions are almost always made incorrectly, which causes real delays in production. I am trying to sooth a client today who is not going to get his product when he wants it because this clown has screwed up twice (or even three times) with this job now.
I like this guy, but he's bad at his job which is causing the company (and me) to loose business.
How do I deal with this???