Depends.... if you have backed up your computer, you could restore it to a previous day, but I don't think you've been burning DVD's or USB sticks. If you use any of the cloud services, you could format your computer and restore data from the cloud (Apple cloud, Microsoft etc).Has anyone experienced this ?
Paying ransom isn't an option ?If this was ransom ware, you are royally fucked.
My tech guy didn't back it up but mirrored my data ... Years of excel spreadsheets all Crypted ..Depends.... if you have backed up your computer, you could restore it to a previous day, but I don't think you've been burning DVD's or USB sticks. If you use any of the cloud services, you could format your computer and restore data from the cloud (Apple cloud, Microsoft etc).
As this is a ransomware, you can't dis-infect it, like Viruses.
hope this helps.
Only if you like to support terrorism and oppression, and to encourage the bastards to continue with their behaviour. There is also NO guarantee that you will get the two keys needed to unlock the RSA encryption.Paying ransom isn't an option ?
The back-up MUST be offline, as much as possible. Mirroring is only good for backup to help against a defective drive, like RAID systems. One of my kids' computer got crypted, and I immediately took it and the home server down to try to save as much as possible. We were lucky, but the bastard cryptolock started to damage the public folders, as well as the drives shared/mapped on the infected computer.My tech guy didn't back it up but mirrored my data ... Years of excel spreadsheets all Crypted ..
Not having a backup is not your tech guys responsibility, it is like driving without car insurance. Sorry to hear about your files getting lost.My tech guy didn't back it up but mirrored my data ... Years of excel spreadsheets all Crypted ..
Did the OP lose all his files on the internal harddrive and can't get them back? Or, is his computer "locked" and he can't use his computer at all?Sorry to hear about your files getting lost.
If he could catch the virus early enough, some of the files might have been uncorrupted.Did the OP lose all his files on the internal harddrive and can't get them back? Or, is his computer "locked" and he can't use his computer at all?
Don't tell anybody. I have all my sensitive stuff on an external harddrive and I keep my live time on the Internet very short when I'm doing sensitive stuff and then I hop off the Internet and disconnect my external harddrive. Please tell me this minimizes my risk of an attack.If he could catch the virus early enough, some of the files might have been uncorrupted.
It al depends on how long you keep your hard drive connected to the infected computer. I would hazard a guess as to say that any amount of time, no matter how short, is bad and dangerous. Also, it depends on where the virus will reside. My guess is that it resides in a hidden file ini a sub-directory labelled App Data. But, take no chances!Don't tell anybody. I have all my sensitive stuff on an external harddrive and I keep my live time on the Internet very short when I'm doing sensitive stuff and then I hop off the Internet and disconnect my external harddrive. Please tell me this minimizes my risk of an attack.
So, the infection is most likely somewhere in the INTERNAL harddrive and not in the external harrddrive so my files in the external should be safe. The solution would then be to remove the old internal harddrive and replace it with a new harddrive and re-install the operating system (always keep your installation disc).My guess is that it resides in a hidden file in a sub-directory labelled App Data.
I think that might work. But, check the files on your external hard drive with an anti-virus program before you connect it to your newly installed operating system!So, the infection is most likely somewhere in the INTERNAL harddrive and not in the external harrddrive so my files in the external should be safe. The solution would then be to remove the old internal harddrive and replace it with a new harddrive and re-install the operating system (always keep your installation disc).
OS installation discs may become a thing if the past.So, the infection is most likely somewhere in the INTERNAL harddrive and not in the external harrddrive so my files in the external should be safe. The solution would then be to remove the old internal harddrive and replace it with a new harddrive and re-install the operating system (always keep your installation disc).
I agree it's a good idea to do an anti-virus (I use the free AVAST) check.But, check the files on your external hard drive with an anti-virus program before you connect it to your newly installed operating system!
You know I wonder how much free Anti-Virus really does these days? The last year and a half I find my scans with AVAST Free & MalewareBytes Free come up clean practically every time compared to 2012-2013 or even more so compared to AVG & Spybot for a few years before that. Also hardly get more than one real-time intervention in a year.I agree it's a good idea to do an anti-virus (I use the free AVAST) check.
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Yes. AVAST, MalewareBytes CCleaner and other free AVs are just getting better all the time.Is that paranoid?
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