Does anyone use this site before hiring contracters, how reliable is it?
With that being said is probably works better for the contractor than it does for the consumer.FWIW, I have two friends whose business' rely on homestars.com for the bulk of their business. They both ask me, and anyone they know to provide fake shill reviews. They have hired people who manage their reviews and will create, write and maintain the review on my/our behalf's, they just want to paper their backside in case homestars does an audit and wishes to contact the reviewer.
Now, these two guys are both good contractors and fair etc. I'd hire them. But I wouldn't go along with their fake reviews and find the whole site suspect as a result.
I have used them a few times over the years and they asked if I was satisfied with their service. I told them I was and they asked if I'd mind writing a review so I said not at all. If the service wasn't good and I wasn't satisfied I would never have done it.I never said "always". But I bet you they solicited your review and directed you to the website.
Any advice on how to avoid scammers?Use caution. It has become more an advertising site than a real review board. The best way to find a contractor is still to get a recommendation from someone you trust and with what quality work is.
If you are Toronto, just say that you're getting building permits when calling and you'll weed out most of the bad contractors.
I agree with that.Use caution. It has become more an advertising site than a real review board. The best way to find a contractor is still to get a recommendation from someone you trust and with what quality work is.
If you are Toronto, just say that you're getting building permits when calling and you'll weed out most of the bad contractors.
It brings them that much business?FWIW, I have two friends whose business' rely on homestars.com for the bulk of their business. They both ask me, and anyone they know to provide fake shill reviews. They have hired people who manage their reviews and will create, write and maintain the review on my/our behalf's, they just want to paper their backside in case homestars does an audit and wishes to contact the reviewer.
Now, these two guys are both good contractors and fair etc. I'd hire them. But I wouldn't go along with their fake reviews and find the whole site suspect as a result.
It sure does!It brings them that much business?
It sure does!It brings them that much business?
they just want to paper their backside in case homestars does an audit and wishes to contact the reviewer.
Homestars have no right to audit anyone.
Thanks for the insight! I started this thread because I was looking for someone to do my basement, but now you made me want to advertise on that site. Before I do do you know of any sites that are better than Homestars for advertising? They sure aren't cheap!It sure does!
It is the main (90%) source of their business in a very competitive specialty of homeowner contracting.
The second part I'd assume is a good idea. Sounds like it would work.Use caution. It has become more an advertising site than a real review board. The best way to find a contractor is still to get a recommendation from someone you trust and with what quality work is.
If you are Toronto, just say that you're getting building permits when calling and you'll weed out most of the bad contractors.
Yea I guess when companies are paying (minimum $1800/year - maximum $36 000/year) that will taint the water so to speak. who wants to lose a $36 000 client? They should have a free site where people can review contractors.I wrote a bad review on a AC company that was extremely well reviewed on there. They didn't return calls, missed appointments, badly scratched my walls and were rude to me. I was served with a petty law suit as a result and Homestars deleted the review because it was in litigation; I wouldn't trust all the reviews on there.
I use it, but I don't take the reviews as gospel. As others have pointed out, businesses will routinely shill themselves (though not as many as some would have you believe). I've also written some reviews on there and can tell you that (based on the amount of activity before and after my review) it's not likely the contractors I was using every shilled themselves.Does anyone use this site before hiring contracters, how reliable is it?