Talking about realistic!! No actually I was taking my son to the washroom during a movie and one of the hydralic grey door closers that sit at the top of the door fell on my head!!
It dropped me to one knee and couldn't figure out whatt happend. Then I looked up and saw something hanging down and it's the door closer. Hanging by one screw. Thank god it didn't fall on my son. Anyways I am bleeding pretty bad and ask the employee to call me an ambulance.
He says he has to check with his manager first. But first he wants to go look at the door. I get my son to go back into the movie and wait. Now I ask for an ambulance again still no response. Managers finally arrive with two wet wipes and a roll of gauze.
I am pissed off at this point and the GM arrives and he in full ass covering mode. The ambulace arrives and the EMS people perform first aid and then a security guard shows up to take a report.
He actually asks for my licence and health card. He didn't like my answer. I told him he's going to have to believe me when I tell him my name and address.
I have never seen such a poor example of a company and it's employees handling a customer injury. Thank god I was just bleeding from the head and not having a heart attack. By the time they dicided to call an ambulance I would be probably dead.
The date today is Friday the 13th. I am staying in for the rest of the day.
It dropped me to one knee and couldn't figure out whatt happend. Then I looked up and saw something hanging down and it's the door closer. Hanging by one screw. Thank god it didn't fall on my son. Anyways I am bleeding pretty bad and ask the employee to call me an ambulance.
He says he has to check with his manager first. But first he wants to go look at the door. I get my son to go back into the movie and wait. Now I ask for an ambulance again still no response. Managers finally arrive with two wet wipes and a roll of gauze.
I am pissed off at this point and the GM arrives and he in full ass covering mode. The ambulace arrives and the EMS people perform first aid and then a security guard shows up to take a report.
He actually asks for my licence and health card. He didn't like my answer. I told him he's going to have to believe me when I tell him my name and address.
I have never seen such a poor example of a company and it's employees handling a customer injury. Thank god I was just bleeding from the head and not having a heart attack. By the time they dicided to call an ambulance I would be probably dead.
The date today is Friday the 13th. I am staying in for the rest of the day.