I was with TD for my home policy - they were fine, until I tried to cancel - ended up taking almost a year, to sort it out... (I sold the house and moved, hence the cancellation). Ended out OK, just took FOR-EVER
I'm with RBC Insurance at this house, very good to deal with, rates were good, compariable to TD, when I quoteded them out this spring; and since I already bank with RBC, made sense... Moving my auto policy to them, when it comes due, as well.