I went to the Bank to get a Money Order for my Passport Application.
At this particular Branch, all the Tellers have been removed. Clients are told to use the ATM or Online Banking for their Day-to-Day Transactions.
Since the Staff doesn't know the Clients anymore, part of the Authentication process, in addition to taking the Drivers License, is to Text a random six-digit number to your Cellphone.
You then have to read out that six-digit number to the person dealing with you, which is supposed to verify that you are who you claim you are.
I don't actually need to unlock my phone to read that text, however. That only really proves that I am holding Cerium398's cellphone - not that I am actually Cerium398. I think this also leaves clients vulnerable to SIM Swapping Fraud.
At this particular Branch, all the Tellers have been removed. Clients are told to use the ATM or Online Banking for their Day-to-Day Transactions.
Since the Staff doesn't know the Clients anymore, part of the Authentication process, in addition to taking the Drivers License, is to Text a random six-digit number to your Cellphone.
You then have to read out that six-digit number to the person dealing with you, which is supposed to verify that you are who you claim you are.
I don't actually need to unlock my phone to read that text, however. That only really proves that I am holding Cerium398's cellphone - not that I am actually Cerium398. I think this also leaves clients vulnerable to SIM Swapping Fraud.