Apple to offer refund to ALL buyers of new iPad in Australia after 'misleading' 4G claims - could the same happen in the UK?
Adverts are 'misleading' says consumer watchdog
Promise of '4G' despite there being no network to connect to
Apple lawyer says it will email all buyers to offer a refund
Tablet also labelled as '4G' in UK - despite there being no network
By Rob Waugh
PUBLISHED: 07:04 GMT, 28 March 2012 | UPDATED: 07:53 GMT, 28 March 2012
Apple will email all Australian buyers of its new iPad to offer them a refund, a lawyer for the company said on Wednesday.
The move came after the nation's consumer watchdog accused it of misleading advertising over one key aspect of the product.
The new tablet is labelled as '4G' - but the connection won't work in many countries, due to differing mobile networks.
In the UK, for instance, the tablet is labelled as 'Wi-Fi + 4G', despite the fact there is no compatible network to connect to.
The Australian Competition and Consumer Commission has taken legal action to ensure Apple makes consumers aware its third-generation iPad cannot connect to a 4G mobile data network in Australia due to technical incompatibility.
Apple promoted its third-generation tablet as the iPad with Wifi+4G, but Australia has only one 4G network, operated by Telstra Corp, which operates on a different frequency to the 4G on Apple's new iPad.
The consumer watchdog argues that Apple's advertising was misleading and wants the court to force the company to correct its ads, refund any affected buyers and impose penalties.
Apple barrister Paul Anastassiou told the Federal Court in Melbourne that the company would send emails to all Australian buyers to date, offering the refund.
The new iPad was launched in stores only this month.
Read more: http://www.dailymail.co.uk/sciencet...efund-ALL-buyers-Australia.html#ixzz1qQkALZ3G
Adverts are 'misleading' says consumer watchdog
Promise of '4G' despite there being no network to connect to
Apple lawyer says it will email all buyers to offer a refund
Tablet also labelled as '4G' in UK - despite there being no network
By Rob Waugh
PUBLISHED: 07:04 GMT, 28 March 2012 | UPDATED: 07:53 GMT, 28 March 2012
Apple will email all Australian buyers of its new iPad to offer them a refund, a lawyer for the company said on Wednesday.
The move came after the nation's consumer watchdog accused it of misleading advertising over one key aspect of the product.
The new tablet is labelled as '4G' - but the connection won't work in many countries, due to differing mobile networks.
In the UK, for instance, the tablet is labelled as 'Wi-Fi + 4G', despite the fact there is no compatible network to connect to.
The Australian Competition and Consumer Commission has taken legal action to ensure Apple makes consumers aware its third-generation iPad cannot connect to a 4G mobile data network in Australia due to technical incompatibility.
Apple promoted its third-generation tablet as the iPad with Wifi+4G, but Australia has only one 4G network, operated by Telstra Corp, which operates on a different frequency to the 4G on Apple's new iPad.
The consumer watchdog argues that Apple's advertising was misleading and wants the court to force the company to correct its ads, refund any affected buyers and impose penalties.
Apple barrister Paul Anastassiou told the Federal Court in Melbourne that the company would send emails to all Australian buyers to date, offering the refund.
The new iPad was launched in stores only this month.
Read more: http://www.dailymail.co.uk/sciencet...efund-ALL-buyers-Australia.html#ixzz1qQkALZ3G