New club alpha website 👎

MaverickPunter

Your stairway lies on the whispering wind
Sep 25, 2016
1,821
3,309
113
Disagree. There are a lot of similarities between the old and new websites, some differences to be sure, but enough continuity to ensure a transition with some diligence (and maybe some tweaks).

Was very happy with the old website which was separate from the Appointment Plus booking system. Was easy to navigate through the website and make appointments

Wasn't thrilled to hear about a new website but have been using it to check schedules, bios, see availability and make bookings. The new website is a big-tent platform which replaces two systems.

There will be a transition period while clients get used to the system, but it should become second-nature after a while. Am getting more familiar with the website. Practice makes perfect👌

Some observations, helpful hints ...

1. New system indicates open time blocks, not available booking times, ie if clients want an hour at 6 pm, there needs to be five 15 minute time blocks available until 7:15, as there's a 15 minute window after the session for MA room cleanup.

2. System shows available time blocks from earlier in the MA's daily schedule, which gets confusing as there seems to be availability, but from earlier in the day or night.

3. The system uses the 24 hour clock, which takes some getting used to. Not sure if there's an 24 hour to AM/PM toggle.

4. Appointments aren't confirmed by notification. Clients need to double-check appointment confirmation by clicking an icon for booking history. Appointments can be edited for start and finish times depending on availability.

5. MA bios are listed alphabetically instead of by seniority. Makes it easier to find bios.

6. MA bios, client comments, availability & booking are all together instead of being under separate sections or platforms. More synthesized and efficient.

7. The Alpha experience remains the same. Beautiful women, upscale facilities, friendly staff, great music & drinks! 🥃

Have used the new system to check bios, schedules, availability & successfully booked & edited two appointments. (Reviews pending). Change is never easy but am getting used to the features.

Ideally clients get up to speed on the new system quickly so the admin, receptionists and MAs aren't subjected to endless kvetching.

It's called Alpha Club, not Beta Boy Club. Suck it up and get it done. 🦁👑

In Jess we trust ✊️

Repeat = Hell Yeah 🙂👑🥃🎶🚿😎
 
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Sundercover

On my knees for the Goddess
May 30, 2019
88
174
33
using "clubalpha.ca" works for me to log in with my ID. Reset password after that no problem. Personally like the new look, though I'm not using it on mobile.
 
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Energy

Active member
Feb 14, 2014
107
104
43
The sign on doesn't work for me either, and as it seems many others. Ill reach out and see if they can help. It nevsr hurts to change and update the look.
Looking forward to checking it out
 

toine

Left-handed user
Jan 6, 2007
672
712
93
The outer fringe
The sign on doesn't work for me either, and as it seems many others. Ill reach out and see if they can help. It nevsr hurts to change and update the look.
Looking forward to checking it out
I had the same issue. They fixed it for me in no time.
I'll have to have a look at the mobile experience to see how 'brutal' it is. On a desktop, there are some kinks to work out, but overall I find it very nice.
 

MaverickPunter

Your stairway lies on the whispering wind
Sep 25, 2016
1,821
3,309
113
Sorry to hear some folks are having a rough time with the new website. Generally works well for me on my mobile. Haven't tried a PC yet.

The website seems to be a work in progress, with daily tweaks & improvements. Let's be patient & diligent as we try to figure it out. A work in progress ✨️

The receptionists at the club must be deluged with calls, texts, emails, tweets, bluesky dms and other social media as anxious clients try to figure things out on the web & make appointments. Let's be kind to them as we work through the transition and recognize their efforts on our behalf.

Don't know how they meet and greet at the elevator, handle the calls & socials, ensure bookings & seamless experiences, pour drinks, socialize with clients & staff, spin the tunes, make it all appear easy & look glamorous at the same time 🙂

Have been in recently & Helen, Brynn & new girl Tessa were on duty. Layla, Jessica, Brooke & Grace have also been on reception. All downtown.

Thank you ladies! 👏
 
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