Anyone know if this is true? IT should be common sense to say "Hello"

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xix

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Telebass

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It’s true, and the smaller the shop, bakery, whatever the more important it is. Of course it’s common sense to be courteous, but the reaction to a lack of courtesy is stronger there. IMHO, it’s a reflection of the “work to live, not live to work” philosophy. It may be a generalization, but those who are habitually condescending to wait staff are the same ones that complain about French waiters. Draw your own conclusions.
 
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Ponderling

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We have started answering unknown calls with "Answering" instead of "Hello".

It seems to throw off the telemerketer computer voice screeners that trigger on Hello to say 'we have a live once here' and pass the call to a live agent.

Or if a live agent is calling, the non standard greeting seems to throw them off of their prepared script pretty well. So it is then easier to shut the call down faster on our end
 
GeeBee

GeeBee

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Telebass said:
It’s true, and the smaller the shop, bakery, whatever the more important it is. Of course it’s common sense to be courteous, but the reaction to a lack of courtesy is stronger there. IMHO, it’s a reflection of the “work to live, not live to work” philosophy. It may be a generalization, but those who are habitually condescending to wait staff are the same ones that complain about French waiters. Draw your own conclusions.
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100% my experience as well.
Engaging in the formalities of a proper greeting are immensely important in French culture. They see North Americans as rude if we walk into a store and immediately ask for something without saying hello, it starts you off on the wrong foot and your experience as a customer will suffer. It’s well worth the effort to learn this lesson.
 
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fatjoey

fatjoey

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Is there a downside to answering unknown numbers? I usually just answer my phone and if it's a scammer I hang up 😓
 
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LTO_3

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Why waste your time with scammers. If they want to contact you they'll leave a message, otherwise they'll hang up after a few rings. Besides with all the AI stuff happening these days sometime the scammers want a voice print you give them when you answer an unknown number.

LTO_3
 
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OpXXX

OpXXX

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unassuming said:
How 'bout we don't answer unknown numbers, let it go to voice mail.
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If they're calling your mobile, just turn on call screening. It's an automatic prompt that makes the caller enter in a random number to get thru. If it's a person and legit call, they enter the number and are then whitelisted for future calls, if it's a robo dialer, it gets tripped up and hangs up, the phone doesn't even ring. Has dropped my scam calls by 100% since turning on.
 
GeeBee

GeeBee

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It’s a tradition here on TERB to go off topic very easily, but this thread may have set a record. By post #4 it has nothing to do with the original post.

Congratulations to all who’ve made it happen :)
 
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