Delta Airlines' credit card policy for boarding passes

canada-man

Well-known member
Jun 16, 2007
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Beware! Air Canada does not do this nonsense all you need is your passport.
.......................

After spending a wonderful week visiting my cousins Melvyn and Diane in London, my wife and I headed to Heathrow Airport.

When it was our turn to use a kiosk to print our boarding passes, the machine instructed me to swipe the credit card used to purchase our tickets.

The problem: I didn’t bring all my cards with me, and the one I’d used to buy our tickets was at home.

The kiosk gave me no other option to start the check-in process. It wouldn’t let me enter our trip’s confirmation code, as I had done in Seattle before boarding our flight to London, or put in a ticket number.

My wife and I were directed to a Delta supervisor, who explained that without presenting the credit card used to purchase the tickets she could not issue our boarding passes.

The agent explained that Delta’s policy protects us from credit card fraud.

But we could verify our identities: We had passports and driver’s licenses. And Delta let us board our flight to London without presenting the credit card.

 

Giselle Montreal

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Jan 7, 2024
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The credit card fraud detection is the job of the people behind the website and credit card company, not the flight agents and the airport. Everyone has 2-3 credit cards today, and we don't bring them all when traveling. And one person can buy for another; a father buys his daughter a ticket for her to come home (edit: I had not finishedd reading the article when I wrote that. Not surprised it's an issue). I don't see how it could help detecting fraud.

And what happens if your flight is 5 monther later after purchase, and in the meantime your card get stolen so your bank has to issue a new one, with another number? It could happen to anyone.
 
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Nickelodeon

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I agree that this sucks. I think the only solution is to have a dedicated travel credit card, ie. use this card for all your travel plans. The one I used is Canadian bank issued US currency card so that I don't mix it up with my other credit cards. Also helps avoid currency conversion in the US.
 
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canada-man

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"If you bought it from Expedia however, it's Expedia that makes the payment to Delta and thus you're exempt from having to show the physical card."



if you are flying with delta buy through expedia?
 

jalimon

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Jan 10, 2016
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"If you bought it from Expedia however, it's Expedia that makes the payment to Delta and thus you're exempt from having to show the physical card."



if you are flying with delta buy through expedia?
Reimbursement on Expedia works. It's doable. But it's a nightmare. A big waste of time.

When Covid hit I had 5 airplane tickets already booked. All for work. American Airlines reimbursed me 2 tickets. Expedia credited 2, but it was a awful pain to get the credit, and it was no way near original value. Air Canada basically told me to fuck myself with the single flight I had booked with them.
 

canada-man

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Jun 16, 2007
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i guess i will fly with United and AA if i will do connecting flights through the U.S to the Caribbean and Latin America
 

xix

Time Zone Traveller
Jul 27, 2002
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I will drive to Moosonee and avoid silly behaviors.
 
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