Recent content by vicki

your original email on April 27 asking how to book without becoming a member was replied to personally within 10 minutes. You were advised then that non-members could not pre-book and were welcome to attend as a walk-in. The later appointment was arranged separately as a guest, outside of our...

I want to clarify the situation while also acknowledging the experience shared here. This booking was arranged directly through a hostess and outside of our membership booking flow. At the time, our admin team had not yet been made aware of the provider’s emergency, so there wasn’t clear...