That clinic is one of the best in Mississauga. Decent wait times and good staff.
I used to think that....until they had me see a 'resident'.
I have had a few sinus infections in my life, and know how excruciatingly painful they are. I explained to the doc I had one, and he said, "How do you know?" Explained I have had 3 or 4 and this was exactly the same symptoms.
He told me I had to wait a week - then come back to see if my symptoms changed. I asked if he would prescribe painkillers, and he said he wouldn't. I tried to explain, but apparently he knew better.
I went to management, and while I was waiting I spoke to a young woman with a service dog. She said her complaint was because the doc wouldn't let her in his office with the dog.
Guess what.....same resident. Oh, and the lead doctor agreed with me and gave me what I needed.
They used to be great, but service levels have really dropped.