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Gambler denied $58M jackpot over slot machine ‘software error’

LKD

Active member
Aug 6, 2006
5,061
9
38
If the casino had a rule written prior to him hitting the jackpot that stated that jackpots can never be over 2million, then it surely must'be been an error. They might as well close down if they actually had to pay the guy 50+ million euros.

However, based on my experience of how Austrians roll, I do think he was crooked.
 

checks

New member
Jan 14, 2011
822
3
0
I was just at Fallsview Casino on the weekend. There is a notice attached to every slot that states that any errors and malfunctions will result in money not being paid out. Basically, just because the machine says you win, you don't officially win until it is verified.
 

LKD

Active member
Aug 6, 2006
5,061
9
38
I was just at Fallsview Casino on the weekend. There is a notice attached to every slot that states that any errors and malfunctions will result in money not being paid out. Basically, just because the machine says you win, you don't officially win until it is verified.
that's stupid how do they verify with the computer that it was a win or not? do they talk to them? xD
 

my2cents

Just Horny
Aug 22, 2001
807
0
16
between the sheets
How do they check the software to see if you loose all the time? Perhaps a software malfunction is causing people to loose more than they should. Guess they would never look into that. I wonder if you could claim software malfunction and ask for your money back?
 

Malibook

New member
Nov 16, 2001
4,613
2
0
Paradise
www.yourtraveltickets.com
How do they check the software to see if you loose all the time? Perhaps a software malfunction is causing people to loose more than they should. Guess they would never look into that. I wonder if you could claim software malfunction and ask for your money back?
Exactly.
These machines are programmed to be cash cows.
Perhaps the amount is in error but the win should count.
Offering $100 and a meal is ridiculous.
They should at least offer a nice size jackpot of $1 million or so.
 

Keebler Elf

The Original Elf
Aug 31, 2001
14,719
379
83
The Keebler Factory
He should sue (and normally I wouldn't say that).

He deserves something more than $100 and a free meal. The casino will settle for a more reasonable amount.
 

Loosely

Banned
May 28, 2011
370
0
0
Liechtenstein
How do they check the software to see if you loose all the time? Perhaps a software malfunction is causing people to loose more than they should. Guess they would never look into that. I wonder if you could claim software malfunction and ask for your money back?
Two more loosely words, "double standard".
 

Terminator2000

Well-known member
Jun 16, 2007
3,444
134
63
im surprised the casino is denying the guy his money. if this isn't enough reason for all the gamblers to stay away from the casinos because if ever they were to win. the casino could deny them their winnings simply because of some 'software error' or some bullsh*t like that. then i know i would never want to gamble in such a b.s casino myself. what a waste of time.

poor guy.
 

Aardvark154

New member
Jan 19, 2006
53,750
3
0
Why am I suspicious that whenever a payout is too large they roll out the "software error" excuse.

Then on top of it all banning him from the Casino because he refused to take their free meal offer!
 

userz

Member
Nov 5, 2005
758
0
16
I wonder what the maximum payout is on the machine he was playing. If it's less than the equivalent of 58 million bucks which it most certainly is then he doesn't have a leg to stand on. All the casinos I've been to in Canada and the States have disclaimers on the machine to the effect that malfunction voids all plays.
 

danmand

Well-known member
Nov 28, 2003
47,009
5,602
113
I wonder what the maximum payout is on the machine he was playing. If it's less than the equivalent of 58 million bucks which it most certainly is then he doesn't have a leg to stand on. All the casinos I've been to in Canada and the States have disclaimers on the machine to the effect that malfunction voids all plays.
Does it also say that a large payout is a malfunction.
 

userz

Member
Nov 5, 2005
758
0
16
Does it also say that a large payout is a malfunction.
Heh, don't worry about a large payout at the slots cause it generally doesn't happen. If you play them knowing that you're going to lose whatever money it is you're willing to spend on it you'll be fine.
 

Joe-Dart54

Banned
Oct 30, 2011
574
0
0
i think it's a lie, casino don't want to pay
 

rhuarc29

Well-known member
Apr 15, 2009
9,706
1,398
113
I wonder how many software errors have led to player refunds.... My guess? A fraction of what it should be.
 

Hybridel

Member
Oct 24, 2007
176
2
18
I was just at Fallsview Casino on the weekend. There is a notice attached to every slot that states that any errors and malfunctions will result in money not being paid out. Basically, just because the machine says you win, you don't officially win until it is verified.

And that is why I don't play ANY electronic machines or slots. I don't trust the damn things
 
Jun 11, 2007
965
3
18
Every time I read about a big slot win in any Ontario casino, there is always the "malfunction" loophole. I can't count how many times Ive heard this excuse to get out of paying.

As for the $58mil jackpots, when they're legit, a bunch of casinos pool the funds, and 1 winner is between the many casinos offering the slot prize.
 

S.C. Joe

Client # 13
Nov 2, 2007
7,139
1
0
Detroit, USA
I was just at Fallsview Casino on the weekend. There is a notice attached to every slot that states that any errors and malfunctions will result in money not being paid out. Basically, just because the machine says you win, you don't officially win until it is verified.
Yep, and me being a Yankee and a former punk guy with no kids--wife, just in town to have a "good old time", would be told sorry if I hit the big jackpot. The machine has malfunction and made an error say you had won.

Then a few weeks later on when some senior from Toronto who had x amounts of kids and goes to church regularly hits the jackpot the machine, would then be in working order, HA HA HA
 
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