There's no commission but their performance is tracked by management.
I'm pretty sure this is no longer practiced. But here's a peek behind the curtain -- http://www.cabel.name/2006/02/retail-secrets-best-buy-wall-numbers.html
Best Buy - Our people are not on commision * BULL SHIT!
- Thread starter HAMSTER INSPECTOR
- Start date
I'm pretty sure this is no longer practiced. But here's a peek behind the curtain -- http://www.cabel.name/2006/02/retail-secrets-best-buy-wall-numbers.html
I had the same thing happen at Staples, where the sale price was still on the website...the manager had no problem in honouring it.
Wow. There's a lot of people reporting poor shopping experiences at Best Buy.
A few thoughts:
1) Best Buy owns Future Shop. Between them, I would say they have 80% of the electronics/PC market (if anyone has hard evidence on the exact %, please correct me). This explains their attitude.
2) The Windows PC has become a commodity. I think this attitude perpetuates through the industry hence the "meh" attitude many of you are receiving.
Happy shopping, friends!
A few thoughts:
1) Best Buy owns Future Shop. Between them, I would say they have 80% of the electronics/PC market (if anyone has hard evidence on the exact %, please correct me). This explains their attitude.
2) The Windows PC has become a commodity. I think this attitude perpetuates through the industry hence the "meh" attitude many of you are receiving.
Happy shopping, friends!
Last edited:
***
Have to agree with you on most things that are sold with extra warranty charged.
That said. Furnaces (the newer ones), totally electronic flat top stoves and top line fridges with electronic everything including ice through the door do have an above average breakdown rate. I would buy an extended warranty on these items only.
...
TigerDirect has a few things you won't find in other stores. That being said, I've noticed they're generally overpriced compared to Canada Computers.
In part because he wasn't on commission! If had been, he probably would have gotten the store manager involved, who would have gotten a regional manager involved who would have called head office. They would have made some money, you would have gotten the deal you wanted, and everyone would have won.
Commission isn't Satan's Work. It's the best way to motivate sales people to sell... which is what they are supposed to be doing.
As it was, this kid had absolutely nothing to gain by helping you, so didin't even try.
I always buy extended warranty on certain items, ie. computers, digital cameras, digital video cameras, but not on all items. It's paid off for me big time, I had a motherboard go twice on a laptop, my video camera's hardrive went. The only issue I have with their extended warranty is that they can take up to a month repairing it and in the meantime, you're SOL if you need to use a computer, which most of us need to.
Personally I've never had problems with the staff, when I say no, it's no and I mean it. The staff must be afraid of my look.
Personally I've never had problems with the staff, when I say no, it's no and I mean it. The staff must be afraid of my look.
Black's as well - sale ended the day before but the website still had the sale price listed. The manager said he'd have to contact head office, but called me the next day and said they'd honour the website sale price in store for me if I came back within a couple of days and asked for him.
I have never purchased an extended warranty in my life and never had any problems. My DVD recorder is even a "refurbished" as is my camcorder, both working fine. I bought one "used" camera and one "open box" camera at Henry's, both are working fine. So, I have "used", "open box" and "refurbished" stuff and all are working fine.
They do have lenient return policies which is one reason I don't mind buying stuff at those stores.
Bu good qualit laptops. $500 ones don't last. I use Lenovo TinkPad. And get business models
I recently gave in to the extended warranty pitch at The Brick. I bought 3 appliances and they offered to bundle the three warranties and take $100 off the total of the purchases plus $100 off the total premium of the three warranties. Then they further offered to refund 100% of any warranty premium if I don't claim for repairs by expiry. So if any of the appliances break I'm covered. If not I have a few hundred banked for my next purchase.
An extended warranty is you betting against the house; usually a losing proposition. Whatever the charge, you are betting that in that period the item you just bought will break down so seriously that it will need repairs costing more than you paid up front for that warranty. That's the only way you don't lose, and one might whispert, "Use the money to buy better quality". Against you, the house is betting—with all the advantages of return, repair and replacement history and statististics—that it will make a profit on this warranty deal i.e that it won't break down. Or that that the most they'll pay per item averaged out is still less than what they're charging you. Their price is a dollar version of the odds that the thing will break at all. Same as with any insurance.
Unless there's a drastically serious downside to covering repair/replacement yourself, I'd say it's wiser not to bet, and be your own insurer. Pay yourself the warranty cost. The washer that doesn't break down (and laptop and …) will cover the repair of the dryer that does.
Unless there's a drastically serious downside to covering repair/replacement yourself, I'd say it's wiser not to bet, and be your own insurer. Pay yourself the warranty cost. The washer that doesn't break down (and laptop and …) will cover the repair of the dryer that does.
