Emailing a PDF File question

[Gentle Ben]

here is the scoop. once a month I get a PDF file emailed to me. There is somewhere around 50 people that receive this file. each month there are 4 or 5 of us on the senders email list that don't receive the attatcment , but we do receieve the email and it's always the same people that have this prorlem. I am assuming it's a setting or something on the senders end. When the sender resends the file to the handful of people that don't receive it the first time, we all get the attacthent . suggestions?

 

[bassnut]

My guess would be an anti virus catching it ...... but that wouldn't explain why you get it the second time. Try googling it ....... you never know what may show up.

 

[GPIDEAL]

If using Outlook Express as your email client, there's a setting that controls the receipt of such attachments. I know that once I unchecked mine, then I got my PDFs.

 

[Gentle Ben]

Thanks folks, I am using WIndows Live for emailing, looked for settings but don's see anything, can you steer me in the direction please?

 

[swiss69]

Ask the sender to change the file extension to something else:

FILE_NAME.pdf ---> FILE_NAME.txt

Obviously once you guys got it, rename it back to PDF file.

 

[vavog]

Its being caught as spam. Check your options an turn off (or lower) any spam filtering. I'm assuming your using the web client or are you using other software to download your email? Also, if you are running any antivirus, again check the email spam options.

 

[s0yntgreen]

"""Ask the sender to change the file extension to something else:

FILE_NAME.pdf ---> FILE_NAME.txt

Obviously once you guys got it, rename it back to PDF file. "

isa good suggestion

if you can track down which email address providers allow the pdf and which dont - lots of iSP's have built in spam protectino you dont know about