This will be our last comment on this subject.
Despite his thoroughly-condescending "suggestions" about "business 101", clearly Danou isn't interested in helping us in any way, shape, or form. The fact that he admitted to yelling at our phone representative, didn't think he needed to take a shower on arrival, and has now gone so far out of his way to maliciously attack Ashley (ad nauseum) speaks more to his character than anything else. We're not in the habit of calling out people on Terb, so the fact that it happens so rarely should speak to our professionalism and restraint. Our large presence in Toronto, combined with the very high satisfaction reported by both Terb members and the SPs who work with us, should tell most observers that Allegra is not, as Danou claimed, "not much better than your local pimp ripping you off."
Regarding Ashley: We have been aware of her mixed reviews on Terb for quite some time. We appreciate that this is a valuable tool for hobbyists to use, and we do not ask negative comments to be taken down. However, Terb reviews are not the only barometer for client satisfaction, and anyone who has booked with us is aware that we solicit opinions from every single client who books with us; even Danou was sent one of our forms (which he declined to complete). We send the feedback form at the beginning of the appointment to eliminate sample bias, and the direct feedback we receive dwarfs the terb feedback by a considerable margin. Our internal metrics show Ashley's NPS score to be much higher than Terb reviews would suggest, and we will stick by her for that reason. We again encourage Terb members to make their own judgements.
We understand that some agencies might have thrown some money Danou's way to keep him quiet, or subjected another SP to his behaviour by offering him a large credit towards a future visit. Perhaps that would have been a better business strategy, given how this thread has blown up. But we are not an agency, by the traditional definition; our goal is broader than simply maximizing market share, or profit margins, or any of the other goals that agencies have. We believe - strongly - that SPs deserve better treatment than they receive at some agencies, or receive from certain clients, and the way we operate is based around those principles. That's the entire purpose for the Allegra Collective's existence, and because we're 100% run by SPs, we will hold to those principles even if it costs us money. Our clients are the SPs who choose to work with us, and we will not throw them under the bus to appease someone as pushy and entitled as Danou has shown himself to be.