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Self checkout

Smallcock

Active member
Jun 5, 2009
13,703
21
38
I rarely buy more than a handful of things whether in Shopper's Drug Mart or grocery store, and I prefer to use the self checkout. The self-checkout booths are usually empty or other people with few items quickly check themselves out. This cuts down on wait time being in line for a cashier.

But if I had a cart full of stuff, I'd check out via cashier, and hope other people continue to do so, since it's more efficient when you have lots of stuff.
 

Beachguy

Member
Aug 16, 2017
89
54
18
McDonalds taught us to bus our own tables, oil companies to pump our own gas, grocerie stores to bag our own groceries......
I refuse to be trained to be a cashier as well.
 

Mr Deeds

Muff Diver Extraordinaire
Mar 10, 2013
5,981
3,017
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Here
I hate waiting in line and unless Im doing a big full shop I always use the self checkout I think its great. It will be the way of the future so we might as well get used to it.
 

bazokajoe

Well-known member
Nov 6, 2010
9,258
7,200
113
Nothing against self checkouts,use them all the time. Just wish they would make them smoother to use. You push the button that says you have your own bags then at the end it asks how many bags did you use. You press 0 and you have to wait for an attendant to come by to bypass that command. Walmart and Zehrs machines are the worst. Lowes and Home Depot have the easiest machines to use.
 

Velvets

Well-known member
Jan 17, 2017
702
502
93
Nothing against self checkouts,use them all the time. Just wish they would make them smoother to use. You push the button that says you have your own bags then at the end it asks how many bags did you use. You press 0 and you have to wait for an attendant to come by to bypass that command. Walmart and Zehrs machines are the worst. Lowes and Home Depot have the easiest machines to use.
I use them all the time and rarely get bags and press zero with no issues and no call for attendant
 

oldjones

CanBarelyRe Member
Aug 18, 2001
24,495
11
38
If I got a discount for doing a cashier's job I might be tempted, but if I did, who would I complain to about the foot and a half of useless receipt paper poisoned by thermal-printer dye telling me about offers that aren't special, web-sites I can find on my own, and disclaimers about stuff they should do but I shouldn't expect it?
 

kherg007

Well-known member
May 3, 2014
8,048
5,523
113
LOL i thought this was going to be a thread on suicide.... I don't mind the self checkout (grocery stores, not suicide lol)...keeps my mind busy and I can move at my own pace...
 

corrie fan

Well-known member
Nov 13, 2014
908
327
63
I was pissed off at a Lowes store a while back. There were no regular checkouts working and both self checkouts were not working properly. The one I tried to use had an item on the display, I assume from a previous customer. There was a cancel button which I pressed. A message came up that said an associate would come to reset the machine but no one showed up. There were lots of employees on duty in the customer service area but none were paying attention to customers, they were just chewing the fat amongst themselves. Finally a clerk showed up and opened a regular checkout.
I filled out the online survey they ask you to fill out on the bill. The question that asks if you felt like a valued customer on a scale of 1 to 10 I answered 1.
 

Ceiling Cat

Well-known member
Feb 25, 2009
28,188
1,103
113
Personally. I like the self check out. I usually buy a large amount of things that I use often that are on special. So when I do pop in to the grocery store I buy only fresh items or perishable or the items that are on special. Most of the time I buy at non peak hours to avoid the line ups, but even when there are crowds the self check out is faster. I think there should even be a 8 items or less self check out line.
 

shrek71

Active member
Jul 12, 2006
775
43
28
Many Walmarts only have the self check out open when the store first opens. It irks me to no end. I am a rare type and like to pay cash for small purchases. Rather hard to do at a self check out. I find going to an experience cashier to be quicker. If I have to self-checkout, I might as well stay home and order everything online.

Cheers
 

Ceiling Cat

Well-known member
Feb 25, 2009
28,188
1,103
113
Loblaws use to have self check outs that took cash and gave change, but many self check outs now are just credit card.
 

rhuarc29

Well-known member
Apr 15, 2009
9,591
1,193
113
It is strange that these chains would ask their cashiers to push self-checkout. Not only are they asking them to suggest an alternative to their jobs, but it's not even the easiest solution to push people that direction. Seems to me the simpler way to push people towards self-checkout is to gradually decrease the number of cashiers while continually increasing the number of self-checkouts. The lines will get longer for cashiers while the self-checkouts will be relatively free.

I have noticed the self-checkouts are getting busier, so people are adopting them.

Times change. When has resisting change ever worked? Hell, even self-checkouts may be irrelevant in a decade and be replaced with no-checkouts like Amazon Go. Both shoppers and cashiers need to adapt to changing times. Adaptability is an incredibly important trait to have in modern times. More so than ever before, as the world is changing faster than ever before.
 

Darts

Well-known member
Jan 15, 2017
23,061
11,160
113
Cashiering is (was) a good job for starving students.

One of my pet peeve are those envelopless ATMs. One took my cheque and wouldn't give it back.
 

Smallcock

Active member
Jun 5, 2009
13,703
21
38
McDonalds taught us to bus our own tables, oil companies to pump our own gas, grocerie stores to bag our own groceries......
I refuse to be trained to be a cashier as well.
I'll do whatever is more efficient under the circumstances. I remember being in the Eaton's Center and went to grab a bite at McDonald's in the food court. There was a huge line-up of people waiting to order from the cashier, yet the self-serve checkout machines were available. I ordered via the machine and got my order quickly while everyone else was still standing, waiting in line to place their order.

I don't understand wasting a half hour in line just to order when you can order immediately.
 

corrie fan

Well-known member
Nov 13, 2014
908
327
63
I know a woman who works as a cashier at a grocery store. Part of her job is to train new employees. One thing she stresses is the importance of treating customers with courtesy and respect. She tells them if it wasn't for the customers they wouldn't have a job. It's too bad the upper management of large companies don't realise if it wasn't for their customers and employees they wouldn't have a business.
 

icespot

Well-known member
Jul 7, 2005
1,692
84
48
I know a woman who works as a cashier at a grocery store. Part of her job is to train new employees. One thing she stresses is the importance of treating customers with courtesy and respect. She tells them if it wasn't for the customers they wouldn't have a job. It's too bad the upper management of large companies don't realise if it wasn't for their customers and employees they wouldn't have a business.
Some cashiers can be so rude, I remember when tap first came out. I paid with tap and she didn't want to give me my receipt until I showed her my ID. Told her it wasn't going to happen. She told me I couldn't leave with the stuff. I was like ok, return everything and credit my card. She did it, was all pist big line by that time she was only one working. Once she was done I told her I changed my mind I want the stuff, she scanned everything, used the same credit card and used the pin.

I told her you don't trust me, and I don't trust people that don't trust me with my private information.

That was a fun day.....
 
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