PLXTO
Toronto Escorts

Fucking BELL Sympatico!!!!

Esco!

Banned
Nov 10, 2004
12,606
1
0
Toront Ho
I have Sympatico Ultra that worked fine for a few months, then last week it stopped completely and I was told it was a linecard failure They fixed that and it worked again, then last night for some reason my 4 mrg speed dropped to 200kbs and now I have shitty surf speed.
I then called them up and they said it would take 3-4 business days to look into the problem, and probably a few more days to fix the problem.

Now I'm pissed!!!!! :mad:
 
Mar 17, 2005
446
2
18
Roger's is a far superior choice to Sympatico, at least from a customer service standpoint. I hate Sympatico too.
 

Gentle Ben

Senior Member
Jan 5, 2002
7,219
0
36
Esco! said:
I then called them up and they said it would take 3-4 business days to look into the problem, and probably a few more days to fix the problem.

Now I'm pissed!!!!! :mad:

Good luck, they are masters at lying to you.I could go on & on about my experiences with them, but I wont
I was recently told repairs were running on average 9 days 20 hrs, I called back after 12 days to see WTF was going on, I was told that repairs had been put to about 18 days for repairs ( they blame the huge overload on the strike etc)

I have called the billing office several times to voice my concerns of poor customer relations regarding the repairs, they seem very eager to keep you as a customer and have offered me free service to compensate.
My last phone call to them they extended another month,which makes it about 3 months in a row that I havent had a bill.
I always thank them for the offer, but make it clear that I also am not looking for freebies, but all I want is good service for the god money that I pay.
 

Esco!

Banned
Nov 10, 2004
12,606
1
0
Toront Ho
I'm thinking about switching to a smaller company.
Does anyone have better experiences with the smaller IP's????
 

stinkynuts

Super
Jan 4, 2005
7,433
2,141
113
I've been using Bell Sympatico DSL for the last year, and have only had two or three service "blackouts."
 

Mcluhan

New member
Esco! said:
I'm thinking about switching to a smaller company.
Does anyone have better experiences with the smaller IP's????
Yes, definitely. Been using using UNISERVE.COM for 8 years and give them 99.9% on every level. They are a canadian national provider.

toll free: 1-877-864-7378 or in the US: 1-800-453-1286
All prices quoted are in Canadian Dollars (CDN)

I have had many experiences where I have sent people email at sympatico and it turned up hours even days later. They are notorious for shitty mail server management.
 

ottawasub

New member
Mar 20, 2005
795
0
0
incognito said:
Where I live we`re stuck with Cogeco cable instead of Rogers. Whenever I would call to ask about internet for my area they`d say that they hoped to have it available sometime within a year. They`ve been saying that since 2000. Mr. Rogers, please buy them out.

Regarding Bell Sympatico, I have heard tons of stories from friends and acquaintances complaining about lousy product quality and even worse customer service. How do they stay in business?
 

Esco!

Banned
Nov 10, 2004
12,606
1
0
Toront Ho
stinkynuts said:
I've been using Bell Sympatico DSL for the last year, and have only had two or three service "blackouts."
Only????
2 or 3 per year is inexcusable IMO for a large company like that.
 

Keebler Elf

The Original Elf
Aug 31, 2001
14,572
203
63
The Keebler Factory
I've never had a major problem with Sympatico either. I've had the occasional outage, but that's been very rare. My only beef was when they instituted download/upload limits (Rogers did too!), and that was dropped after about 6 months.

For every person that hates Sympatico, there's a person that hates Rogers. When you're servicing hundreds of thousands of customers, it comes with the territory. And when you're talking about delays in getting a repair guy over, just remember that you're not the only person that needs those same "urgent" repairs. ;)
 

Magus

New member
Aug 16, 2003
129
0
0
To each his own?

I've used Sympatico for years without any significant problem. I don't love 'em or hate 'em - fortunately they're invisible for me.

That being said I'd go back to dial-up before I'd use Rodgers - but that's based on their business practices and their cable monopoly, not on their hi-speed services.

But have patience, "the world is flat", and before you know it we'll all be using providers from India or China for next to nothing.

But is that a good thing?
 

HappyHookers

New member
Feb 2, 2005
266
0
0
I stopped using BELL for phone service back in '96. I couldn't stand them then so never used them for internet. I love Rogers tho.

HH
 

Cobster

New member
Apr 29, 2002
10,422
0
0
coming from a former bell mobility employee they are absolutely shit.

i worked at their head office in mississauga and they screwed me twice, their own employees.

once for my 2 employee plan phones $1000.00, but i managed to get $800.00 back still fighting for another $250.

then when purchasing a phone inside their cafeteria during lunch, a $50 rebate was offered when purchasing a panasonic phone and let me tell you how attractive that deal was because of the price of the phone PLUS the rebate...then a few weeks later, called the guy who sold us the phone and said, sorry no rebate it was a mistake, i haven't forgotten, this was last December, im supposed to be getting a callback this wednesday...the pricks are refusing to give me $50.

the reason i quit?
EVERY SINGLE CALL I GOT from their subscribers was a raving lunatic who was pissed at Hell Mobility for screwing them on their phone bills. we had to use the excuse that everything was fine and the switch over to a new billing system was at fault and things would get fixed...ABSOLUTE BS.

A lot of people didn't and i got sick of the complaints, minutely (such a word? if you can say--->) HOURLY, daily...i honestly couldn't take it, because in fact WE COULD EASILY reimburse people, but HELL Mobility told us not to. Training us to say, "im sorry to hear that sir/ma'am". But i can try to help you with your situation bla bla bla.

There's a "general sub-market button" that we have on every customers profile and it's basically a button that gives us the MAX. amount of money we technically could give the customer back.

In general, if the customer signed up for a 2year contract about $150 -$200 roughly was allowed. So that would help us decide okay fine, ill give this guy free call display for 6months (at $5/month = $30 of service) NO BIG DEAL when they can give you $150 EASILY CASH BACK. Free minutes, DOES NOT cost them a thing, so they encouraged us to give back free minutes and TRUST ME, fight them, and fight them and youll get minutes if anything.

as for sympatico, absolute SHIT. have high-speed myself 4 issues within a year. one call was escalated, put on hold, got disconnected. i got a callback 2 WEEKS later, when i fixed the problem myself.

im with rogers, i know 10 people with it and never a problem and customer service has been good.

But like Esco, thinking about going with someone smaller and giving the coin to the smaller guy


so BELL SUCKS :)

here's how they treated one of their customers of over 20years
http://members.shaw.ca/projectx1/bellmobility.htm

another happy Hell Mobility employee
http://www.ryanlowe.ca/blog/archives/001071_bell_mobility_billing_on_the_fritz.php

and another
http://www.ericgiguere.com/essays/why-i-hate-bell-mobility.html

comments/posts/rants/raves
http://www.engadget.com/entry/8277407851784728/

then there's my favourite...SMALL CLAIMS COURT
http://www.attorneygeneral.jus.gov.on.ca/english/courts/scc/

ps - the reason they do this? they have money and can get away with it.
my recommendation if you're with them GET EVERY DETAIL IN CONTRACT...written out...cover every angle, get the rep (if you're in store, to write things out on the contract, if they refuse, ask them where's it written here before i sign)
DO NOT SIGN UP WITH THEM FOR PHONE SERVICE AT A SHIT BUY, OR FUTURE CRAP...i did...i got no contract, only a receipt with some Bell writing on it, etc.etc...
 

newguy27

Active member
Feb 26, 2005
1,347
0
36
I think I'll try one of the smaller ones too. Sympatico frequently goes down for no reason and their service techs are always "unavilable" for weeks at a time to fix my speed problem (it's been months) even though I pay for the ultra high speed package.

I had bad experiences with Rogers before too and the speed slow downs in busy areas and the download cap limits pissed me off.
 

Esco!

Banned
Nov 10, 2004
12,606
1
0
Toront Ho
Mcluhan said:
Yes, definitely. Been using using UNISERVE.COM for 8 years and give them 99.9% on every level. They are a canadian national provider.

toll free: 1-877-864-7378 or in the US: 1-800-453-1286
All prices quoted are in Canadian Dollars (CDN)

I have had many experiences where I have sent people email at sympatico and it turned up hours even days later. They are notorious for shitty mail server management.
McLuhan, how many times has your broadband gone down in the last few years???
 

mjd

New member
Jan 9, 2002
30
0
0
hamilton
Try getting Bell to fix phone service .Took me 30 days for them to fix my home phone because of strike
 

VERYBADBOY

Active member
Dec 22, 2003
5,369
29
38
Back in the 6ix
I got Bell Sympatico and they suck !!!

I lost service for one week and spent 13+ hours on the phone with them to get it fixed. Never got my week deiscount or the other discounts they promised.

Had a service guy come in here and he looped my phone, caused me to get 100+ feet of Ethernet cable in my house of move my PC downstairs near the outlet.

Had a guy tell me to run two patches and it fucked up my Norton Security Admin functions and no access to mail anymore, like I use it.

There is so much more ... but why waste my time.

My contract is up and I am moving to Rogers.

VBB :cool:
 

zzap

a muddy reclining Buddha
I use to have Simpatico 3 Meg service... at first I was very happy with it until the speed dropped down to have of what I was paying for. All they would tell me is it's a problem on my end... well canceling there service and switching to Rogers 5 Meg extreme service solved the problem. Been with Rogers for a year now and it's been rock sold speed all the time... I even run my new Vonage phone service through Rogers and it works great too... always lots of bandwidth to spare.

As far as I'm concerned all Bell companies are evil. That goes for Bell Telephone, Bell Sympatico, Bell Mobility, and Bell ExpressVu.

If you have any problems with them it can drag on for months... my friends been without home phone service for a month now... they have sent out techs 6 times to only fix it for a day... then it goes out again. They are too cheap to run a new cable from the pole to his house.. it keeps breaking because it's 60 years old!

ExpressVu still owes me a $30 credit... when ever I call about it I'm on the phone for an hour talking to some knob that knows nothing... they love to take your money but getting money back from any Bell company is like getting blood from a rock!

I have a friend that works for Scotia Bank… They get more customer complaints about overcharges from Bell companies then any one else.. Bell is true Evil !
 
Ashley Madison
Toronto Escorts