I got stood up too.
For all the great feedback on her and I must admit, she sounded great on the phone, I too got stood up. Had a 10:00 am appt. , forgot the room # and called her back just before appoinment, cell voice mail. Continued to call and always got voice mail.
I understand that some things happen, but time is valuable on our end too, there is a greater cost than just the time with Jenna.
You got to give her the benefit of doubt, though and realize it must have been out of her control.
I will try her again, but if she starts standing up clients, her reputation will quickly diminish.